Service Pricing blocked

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Support Home › Support Home › CoSolu › WordPress Theme › Service Pricing blocked

Viewing 10 posts - 1 through 10 (of 10 total)
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  • September 20, 2018 at 2:58 am #4606
    Kim van der wel
    Participant

    Hi

    The service pricing option doesn’t work anymore. When I add or edit one I can add a title but I can’t open de tab of pricing or add a new one. It is not clickable

    I have
    PHP version 7.2
    CoSoluVersie: 1.6
    deactived and activated all plugins
    emptied cache

    Please help me what else I can do to solve this. Thanks

    I have had this before and solved it with a setting in WP Bakery but that doesn’t work this time.

    Kim

    September 20, 2018 at 9:55 am #4608
    ThemeLooks Support Team
    Keymaster

    Hi Kim,

    Please download and use the updated cosolu theme. After then, remove & reinstall or update the cosolu-core plugin also to fix the issue.

    Best Regards,
    ThemeLooks Support Team

    September 20, 2018 at 12:43 pm #4611
    Kim van der wel
    Participant

    Hi
    Where can I find latest version. The download from envato is already the version I use
    Thanks

    September 20, 2018 at 12:51 pm #4612
    Kim van der wel
    Participant

    I have now updated to theme version 1.7
    emptied cache again
    and problem still exists

    In attached file you see problem.I can’t open selected tab. https://prnt.sc/kwifvc

    Can you login and check?
    I need to add all priced before monday then the website needs to go live

    Thanks

    September 20, 2018 at 1:07 pm #4614
    ThemeLooks Support Team
    Keymaster

    Please send your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    September 20, 2018 at 1:42 pm #4615
    Kim van der wel
    Participant

    Done
    Thanks in advance for your help

    September 20, 2018 at 3:30 pm #4616
    ThemeLooks Support Team
    Keymaster

    We are investigating the issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    September 20, 2018 at 5:13 pm #4617
    ThemeLooks Support Team
    Keymaster

    Hi Kim,

    There has no issue with our theme. It’s conflicted with a plugin that you have installed.

    Please check out the screenshot below to fix the issue.

    http://prntscr.com/kwlik0
    http://prntscr.com/kwlj5r

    Best Regards,
    ThemeLooks Support Team

    September 20, 2018 at 5:19 pm #4618
    Kim van der wel
    Participant

    Hi Guys!

    Thank you so much!! You saved my day!!
    Is there somewhere I can rate you?

    Kim

    September 20, 2018 at 5:34 pm #4619
    ThemeLooks Support Team
    Keymaster

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

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