Shortcodes

[Kevin Jones]

Since the latest updates shortcodes have stopped working. I had an embedded shoutcast player working fine and now I have updated it doesnt work anymore.

What can I do to get it working again?

[ThemeLooks Support Team]

Hi There,

Please update your flash player. This is because, the shoutcast embedded player working fine. Check out the screenshot as reference http://prnt.sc/ekj4ei there is no problem.

Moreover, you could provide us your WordPress wp-admin access via our Envato Market profile contact form https://themeforest.net/user/themelooks#contact to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

We have reviewed your website and we saw you have added and loaded a new .js file called jquery-latest.js. Check out the screenshot as reference http://prnt.sc/ekommx

Actually, the file is exactly as same as jquery.js that already loaded with the theme. That means, same code loaded twice.

In this issue, remove the code to fix the issue. Check out the screenshot as reference http://prnt.sc/ekommx

In this case, we will suggest you that, customize the theme in the proper way. If you are not a developer then hire someone else expert to customize the theme for you in the proper way based on your requirements.

Please Note: We will unable to support in the future for this type of issues that will be rise for your own wrong customization. This is because, it’s really very hard to find the exact issue to fix, after your own wrong customization with the theme, whereas our theme has no issue/problem.

By the way, you could hire us for premium support for this type of issues.

Best Regards,
ThemeLooks Support Team

[Kevin Jones]

Thanks for you help!

[Author]

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