Slider all of a sudden quit working.

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #5015
    Kristen Berryhill
    Participant

    My site is located at pinnacle.server303.com. All of a sudden the slider quit working. I’ve tried adding a new slide to see if it would reconnect but nothing seems to work. Please advise. I need this site to go live in two weeks.

    Also please note my other tickets for Testimonies not working and reordering items.

    Have a great weekend. Thanks!

    #5029

    Hi Kristen,

    Please let us know your hosting server PHP version. Also, let us inform when the slider stopped working?

    Best Regards,
    ThemeLooks Support Team

    #5058
    Kristen Berryhill
    Participant

    The slider was working well until Friday afternoon. PHP Version 7.2.10

    #5063

    In this issue, please disable 3rd party plugins, because most issues are caused by a plugin conflict.

    Best Regards,
    ThemeLooks Support Team

    #5076
    Kristen Berryhill
    Participant

    I only had one other plugin and it is currently disabled. But I do need this to work with the Feed them Social app.

    #5080

    In this issue, you could use another related plugin which will not conflict with the theme.

    Best Regards,
    ThemeLooks Support Team

    #5113
    Kristen Berryhill
    Participant

    I have the slider working again. But now it appears I can only have one video slide. Is there away to have more than one? And is there a way to upload video instead of calling the files from youtube?

    #5125

    In this issue, you could create another slider from here http://prntscr.com/lgkbbt

    Moreover, there has no option to upload a video instead of calling the files from youtube for the slider. We have built the system to reduce the website load.

    Best Regards,
    ThemeLooks Support Team

Viewing 8 posts - 1 through 8 (of 8 total)
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