Hi There,
Maybe, you are testing the template directly in your local PC/Laptop and it’s normal that when you are testing the template in your local PC/Laptop.
This is because, it will not show when you will upload the template to your web/online server/hosting.
Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will give us inspiration and make us more ‘happy’ to support.
Best Regards,
ThemeLooks Support Team