Dear Eric,
We are sorry to say that we are unable to understand your issue? Could you please explain in detail?
If something of our theme is not working for you based on your specific needs then you could customize the theme with your own based on your needs and requirements.
Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy
Best Regards,
ThemeLooks Support Team