My policy pages are not displaying content on the mobile pages, just seems to be displaying an empty container whereas viewing the same pages on non mobile devices displays all the data on the page. I have not done any CSS classes or options for this to be hidden on mobile devices.
Can you please advise on what needs to be done to get this working?
Ok so further testing indicates that NO text content whatsoever is being displayed on mobile devices.. This is something that needs to be solved asap please… All Policies on the website cannot be displayed.
I have waited for 24 hours for a response regarding this issue.. This is a standard install of Hoskia theme so please advise asap.
I have done some more checking and it seems that the “text” block does not display on mobile devices. For example if you go to the Articles section of the website on mobile phone you will see that images show but the text block does not show.
Open an article with a mobile device and you will see that the contents will not display like on the laptop. Also if I create a page using Gutenberg only (for text based pages like privacy policies and stuff like that) then it will not show the content of the page on any device.
What do you mean please post article the proper way? I have written this article the same way as I have done since I first started using WordPress and I have used WordPress for nearly 10 years, it is only with this theme that I am having this issue..
Please do not make assumptions that I do not know how to write articles on WordPress…
ok, when I am logged into the website it is showing the content of the articles. This issue seems to only be there when not logged in. Not sure about mobile devices though. Will need to check, even though I have not installed any plugins prior to noticing this issue I will test the plugins first and if the issue persists I will use the contact form and reply here.
It’s all about a plugin conflict issue. After deactivating the 3rd party plugins by you, everything is working perfectly.
Please check out the screenshot http://easycaptures.com/5277168233 We have taken this screenshot without login. Maybe you didn’t see the change after deactivating the 3rd party plugins for the browser cache issue. Please remove your browser cache or use a private window/tab to check this out.