support account creation

[mizzEnnElle]

Your support account creation currently (18th Jul 2019) has errors.

1. After submitting our details an error message is displayed on the screen.
undefined variable umail in template-signup.php line 143

2. When the link is clicked in the ‘activation’ email it returns to your site to a 404 ‘not found’ page.

we must be successfully confirmed otherwise we wouldn’t be able to use the forum i should imagine – its just a quick ‘heads-up’ guys; it might be confusing to other new sign-ups.

Cheers.

[ThemeLooks Support Team]

Hi Neja,

Thanks for informing us about the issue.

We will check out the issue to fix it ASAP.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Neja,

Please provide a screenshot of the email that sent from ThemeLooks for activation after creating your account.

It will help us to find out the issue.

Best Regards,
ThemeLooks Support Team

[mizzEnnElle]

Hi,
all screenshots :

1. initial support account creation error:
https://appliq-8.net/testhub/submiterr.png

2. email activation/confirmation email message :
https://appliq-8.net/testhub/activationemail.PNG

3. 404 page not found result of clicking activation link :
https://appliq-8.net/testhub/errpage404.png

Thanks

[ThemeLooks Support Team]

Hi There,

Thanks for your cooperation.

Best Regards,
ThemeLooks Support Team

[Author]

Posts