tawk.to Text Link or Button to Open the Chat Widget non working

[UltimateLab]

Hi
I’m trying to create button or text link on my site to open the chat widget ( as described here https://www.tawk.to/knowledgebase/advanced-features/using-a-text-link-or-button-to-open-the-chat-widget/ ) , but it doesn’t work

<a href="javascript:void(Tawk_API.toggle())"> Click to Chat </a>

I’m using WP 4.7.2, last version of OrDomain and Tawk.to Live Chat widget ( version 0.2.2 )
thanks for help

• This topic was modified 7 years, 2 months ago by UltimateLab. Reason: added tawk widget version

[ThemeLooks Support Team]

Hi There,

In this issue, just install Tawk.to Live Chat WordPress plugin from here https://wordpress.org/plugins/tawkto-live-chat/

Moreover, follow the instruction from here https://wordpress.org/plugins/tawkto-live-chat/installation/
knowledgebase https://www.tawk.to/knowledgebase/

Best Regards,
ThemeLooks Support Team

[UltimateLab]

hi,
thanks for your reply.
I have not explained myself very well at last post, my bad

It works fine if I use the link in the page / post, but it does not work on “Button URL” field in the “Contact Action Section”

Is there a way to make it work?

[ThemeLooks Support Team]

No, there is no way to add javascript code in the “Button URL”.

Best Regards,
ThemeLooks Support Team

[Author]

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