Template not working on root of my website

[Paul Umbisa]

I have customized my template to use one footer file, on local the template works fine also is I put on a folder in my website it works fine (https://www.penumos.com/-1-web/) but when I upload to my website root it is saying (Designed By Text is Required. Please, do not remove this text otherwise your website won’t show.). What could be the issue.

[ThemeLooks Support Team]

Hi Paul,

Please don’t combine/take any markup or code or file from HostLooks to use in OrDomain. If you did this then will get this type of error. Please keep two templates seperate.

Best Regards,
ThemeLooks Support Team

[Paul Umbisa]

Hi,

I have not combined templates its only one template for OrDomain that am using you can have a look at (https://www.penumos.com/-1-web/)

Regards
Paul Umbisa

[ThemeLooks Support Team]

We have seen that you are using HostLooks on your website root https://www.penumos.com/

If you don’t delete the HostLooks fully from your website root before using a new template it will conflict like that when you will try to use a new template on your website root.

Best Regards,
ThemeLooks Support Team

[Paul Umbisa]

Hi

I have now removed the old website from my root and put the OrDomain files to the root but it giving the same error.

Regards
Paul Umbisa

[Paul Umbisa]

Hi,

Appologies, I guess this was a cache issue have tried with another brower it is fine

Regards
Paul Umbisa

[ThemeLooks Support Team]

Thanks for your confirmation.

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