The Multi-store is not registering Store locations

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Support Home Support Home FoodBook The Multi-store is not registering Store locations

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #12787
    Sharon
    Participant

    I have the Multi store and Foodbook plugin installed.
    I have setup the API for Google Maps for location
    I have tried to add the locations in the Multibranched mode with the addresses but every time I update the locations it resets and does not save the store location afterwards.

    My customers are also not able to order because of this issue because even after the locate me feature is working it shows that the area is unserviceable

    #12788

    Hello,

    Please provide your website URL to review the issue to assist.

    Best Regards,
    ThemeLooks Support Team

    #12789
    Sharon
    Participant

    The website is

    Home

    can I get a support ticket or mail-based support for it, as since yesterday many new bugs and issues have cropped up.
    Including but not exclusively
    1. The Location pop up is not session determined
    2. The Login and sign-up Function is not working
    3. Geo location not working (as mentioned earlier)

    #12790

    Hello,

    Why since yesterday many new bugs and issues cropped up? Let us know in detail what you did yesterday to assist you.

    Moreover, we are only available to provide support here. We have no email access to provide support.

    Also, please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

    Best Regards,
    ThemeLooks Support Team

    #12795

    Hello,

    We have reviewed your website and we found you are using Delivery Availability Checker Active type Zip Code https://prnt.sc/ZtTZHoLBsvux

    Please check out this doc “How to work location type address?” https://themelooks.net/documentation/plugin/foodbook/how-to-work-location-type-address/

    Best Regards,
    ThemeLooks Support Team

    #12820
    Sharon
    Participant

    We were using it so the pic code function so that our customers could order the products from our platform.
    Earlier when we tried to use the location type address it was not working.

    And also, we just noticed that the order on later date function is also not working.

    There are a lot of issues cropping up which have also broken the functionality of the website and ordering system

    • This reply was modified 1 year, 3 months ago by Sharon. Reason: missed to add few points
    #12822

    Hello,

    To get working the location type address you must full fill the requirements below.
    1. Create your own google map API by following this doc https://themelooks.net/documentation/plugin/foodbook/how-to-create-google-api-key/ Also, add your payment information in Google. Otherwise the API will not work.

    2. Set the time zone properly in FoodBook settings & WP settings by following this doc https://themelooks.net/documentation/plugin/foodbook/how-to-set-the-time-zone/

    Moreover, to get working the Pre-Order you must full fill the requirements below.

    1. You must set the Pre-Order Days Limit https://prnt.sc/CgaZ8ZCojPE- to get working the pre-order system.

    2. https://themelooks.net/documentation/plugin/foodbook/from-where-to-set-deliver-pickup-time/

    Please check out the FoodBook doc https://themelooks.net/documentation/plugin/foodbook/ if you are missing any settings.

    Best Regards,
    ThemeLooks Support Team

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