The Plugin isn’t working

[Nnaife Edward Ikeomu]

Hello

I bought this plugin today and installed it but unfortunately.

The logo couldn’t be uploaded

The settings tabs aren’t opening

This is my wen address: wordeternity.org

[ThemeLooks Support Team]

Dear Nnaife,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[Nnaife Edward Ikeomu]

I have sent my website details to your contact email.

[ThemeLooks Support Team]

Dear Nnaife,

We got the credential. We will check the issue ASAP. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Nnaife,

We have updated the plugin on Envato Market. Please download and use the updated plugin to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[Nnaife Edward Ikeomu]

Hello

I have updated the plugin, yet the tabs on the plugin settings are not working. The only thing I could do was to upload my logo. Please, if your plugin isn’t working let me know how to request for refund. This is frustrating

[ThemeLooks Support Team]

Dear Nnaife,

Please provide your wp-admin (URL, Username & Password) access again using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[Author]

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