The theme is missing the style.css stylesheet.

[Izzul Syazani]

Hi

I’ve tried installing the free theme, but suddenly there is an error that the theme is missing the style.css stylesheet.

Please fix/update or advice next step

Thank you

[ThemeLooks Support Team]

Hello,

Friday is our weekly OFF day. Support Online: Sat-Thu / 9:30am – 5:30pm (GMT +6)

However, we are here to assist you because you are in a misunderstanding and left a bad review with some info that is not true for our plugin.

Did you check RestroFood documentation https://themelooks.com/restrofood/restrofood-documentation/ ?

Issue: missing the style.css stylesheet.
– Please extract the downloaded zip file to get the main theme restrofoodtheme.zip file and demo data folder. Then follow the installation steps https://enteraddon.com/restrofood-demo/how-to-install-restrofood-theme/ from the RestroFood documentation.

Moreover, the followings are the answers to the points that you have mentioned in the review on PG.

1) The free theme does not work with VPS
– This is just a WordPress theme that will work with any WordPress setup. It does not have any relation to VPS or shared hosting. Please follow the installation steps https://enteraddon.com/restrofood-demo/how-to-install-restrofood-theme/ from the RestroFood documentation.

2) There is no demo import button as claimed after I installed the restrofood plugin in the demo site
– The demo data is not related to restrofood.zip it’s totally related to the restrofoodtheme.zip. That means you will get the demo import button after installing the restrofoodtheme.zip. Please follow the installation steps https://enteraddon.com/restrofood-demo/how-to-install-restrofood-theme/ from the RestroFood documentation.

3) The restrofood lite plugin crashed the demo site and work onyl with shared hosting
– restrofood-lite plugin is just a FREE plugin with some limited features that we are providing for FREE. It does not have any relation to hosting. Please use the PRO plugin that you have downloaded from themelooks.com to get everything working like our demo.

4) The restrofood plugin license key does not work for shared hosting
– We are unable to understand what do you mean by this? Could you please explain in detail what issue did you face? Because the licensing does not have any relation to hosting.

5) The support is not friendly and not helpful
As we mentioned before Friday is our weekly OFF day. Support Online: Sat-Thu / 9:30am – 5:30pm (GMT +6)

However, we are here to assist you because you are in a misunderstanding and left a bad review with some info that is not true for our plugin.

Please let us know if you have any further queries. Also, please update the review as it’s your misunderstanding.

Best Regards,
ThemeLooks Support Team

[Izzul Syazani]

Good review is only for good product, service and support

1) The free theme does not work with VPS
+++ Noted and successfully activate theme

2) There is no demo import button as claimed after I installed the restrofood plugin in the demo site
+++ Noted and successfully imported

3) The restrofood lite plugin crashed the demo site and work onyl with shared hosting
+++ Noted, deleted the lite plugin and successfully activated the pro plugin

4) The restrofood plugin license key does not work for shared hosting
+++ I am testing what the plugin would be for VPS and shared hosting. Thus I am creating demo in VPS and shared host. I have successfully activated the pro plugin in my VPS and I have tried activated in 2 shared host site and both is not working. Therefore I am concluded that host is something to do with it. However I noted your explanation but yet again the activation license key is still not working

5) The support is not friendly and not helpful
+++ Sorry that I cannot found or read about the operation hour

6) Please let us know if you have any further queries. Also, please update the review as it’s your misunderstanding.
+++ Now I am truly hurt with that statement, therefore it might take a while until my problem is solve and get my demo site working as the product claimed would be

Have a good weekend and maybe I will get the solution on Monday? Tuesday? or any day that you a free

[ThemeLooks Support Team]

4) The restrofood plugin license key does not work for shared hosting
– Please provide both of your shared hosting’s wp-admin (URL, Username & Password) access using our website contact form https://www.themelooks.com/contact/ including this support topic link as a reference to review the issue to assist.

5) The support is not friendly and not helpful
– https://prnt.sc/UzcSbgdlYI0b

Best Regards,
ThemeLooks Support Team

[Author]

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