theme bug

[chadli hamza]

Hello
i purchased ordomain teme now i have some bug to fix
please help me
first after uploading theme and installing plugin i imported demo content but not all imported
https://prnt.sc/he8y9y
Failed to import Media “canola2”
Failed to import Media “dsc20050727_091048_222”
Failed to import Media “dsc20050813_115856_52”
Failed to import Media “Bell on Wharf”
Failed to import Media “Golden Gate Bridge”
Failed to import Media “Sunburst Over River”
Failed to import Media “Boardwalk”
Failed to import Media “Yachtsody in Blue”
Failed to import Media “Rain Ripples”
Failed to import Media “Sydney Harbor Bridge”
Failed to import Media “Wind Farm”
Failed to import Media “Antique Farm Machinery”
Failed to import Media “Orange Iris”
Failed to import Media “Rusty Rail”
Failed to import Media “Sea and Rocks”
Failed to import Media “Big Sur”
Failed to import Media “Windmill”
Failed to import Media “Huatulco Coastline”
Failed to import Media “Brazil Beach”
Failed to import Media “Huatulco Coastline”
Failed to import Media “Boat Barco Texture”
Failed to import Media “dsc20040724_152504_532”
Failed to import Media “dsc20050604_133440_3421”
Failed to import Media “St. Louis Blues”
Failed to import Media “OLYMPUS DIGITAL CAMERA”
Failed to import Media “Image Alignment 580×300”
Failed to import Media “Image Alignment 150×150”
Failed to import Media “Horizontal Featured Image”
Failed to import Media “I Am Worth Loving Wallpaper”
Failed to import Media “Image Alignment 300×200”
Failed to import Media “Vertical Featured Image”
Failed to import Media “Image Alignment 1200×4002”
Failed to import Media “Unicorn Wallpaper”
Failed to import Media “triforce-wallpaper”
Failed to import Media “dsc20040724_152504_532”
Failed to import Media “dsc20050604_133440_34211”
Failed to import Media “2014-slider-mobile-behavior”
Failed to import Media “dsc20050315_145007_132”
Failed to import Media “spectacles”
Failed to import Media “services-bg”
Failed to import Media “about-description”
Failed to import Media “404”
Failed to import Media “acounter-bg”
Failed to import Media “banner-bg”
Failed to import Media “contact-action-bg”
Failed to import Media “banner-01”
Failed to import Media “author”
Failed to import Media “recent-post-1”
Failed to import Media “recent-post-2”
Failed to import Media “recent-post-3”
Failed to import Media “01”
Failed to import Media “02”
Failed to import Media “03”
Failed to import Media “01”
Failed to import Media “team-member-1”
Failed to import Media “team-member-2”
Failed to import Media “team-member-3”
Failed to import Media “server01”
Failed to import Media “server02”
Failed to import Media “server03”
Domain Price “Domain Pricing” already exists.
Hosting Price “Shared” already exists.
Hosting Price “Reseller” already exists.
Faq “Shared” already exists.
Faq “Reseller” already exists.
Hosting Price “Vps Hosting Pricing Table” already exists.
Hosting Price “dedicated server” already exists.
Faq “Dedicated” already exists.
Dedicate Hosting Price “Managed Server” already exists.
Dedicate Hosting Price “UNMANAGED SERVER” already exists.
Dedicate Hosting Price “SSD SERVER” already exists.
Faq “vps” already exists.
Failed to import Media “server04”
Failed to import Media “payment-methods”
Failed to import Media “ruler”
Failed to import Media “acounter-bg”
Failed to import Media “vpspricing-bg”
Failed to import Media “favicon”
Failed to import Media “cropped-favicon.png”
Page “Level 3” already exists.
Page “Level 2” already exists.
Page “Level 1” already exists.
Page “Clearing Floats” already exists.
Page “Front Page” already exists.
Page “Blog” already exists.
Page “Page A” already exists.
Page “Page B” already exists.
Page “Level 2a” already exists.
Page “Level 2b” already exists.
Page “Level 3a” already exists.
Page “Level 3b” already exists.
Page “Page Markup And Formatting” already exists.
Page “About The Tests” already exists.
Page “Page with comments disabled” already exists.
Page “Sample Page” already exists.
Page “contact” already exists.
Page “custom page” already exists.
Page “Shared Hosting” already exists.
Page “Reseller hosting” already exists.
Page “Vps Hosting 1” already exists.
Page “Dedicated Hosting 1” already exists.
Page “Home” already exists.
Page “Bulk Domain” already exists.
Page “Faq” already exists.
Page “About” already exists.
Page “Testimonial” already exists.
Page “Affiliate” already exists.
Page “Blog” already exists.
Page “Datacenter” already exists.
Page “WHMCS-bridge” already exists.
Post “Edge Case: Many Categories” already exists.
Page “Dedicated Hosting 2” already exists.
Page “Login” already exists.
Page “Domain” already exists.
Post “Dummy text of the printing and typesetting” already exists.
Post “LOREM IPSUM DOLOR” already exists.
Post “LOREM IPSUM DOLOR” already exists.
Post “LOREM IPSUM DOLOR” already exists.
Post “Lorem ipsum sit amet dolor consectetur” already exists.
Post “Post Format: Aside” already exists.
Post “Post Format: Chat” already exists.
Post “Post Format: Link” already exists.
Post “Post Format: Image (Linked)” already exists.
Post “Post Format: Quote” already exists.
Post “Post Format: Status” already exists.
Post “Post Format: Video (WordPress.tv)” already exists.
Post “Post Format: Audio” already exists.
Post “Post Format: Gallery (Tiled)” already exists.
Post “Post Format: Image” already exists.
Post “Post Format: Video (YouTube)” already exists.
Post “Post Format: Image (Caption)” already exists.
Post “” already exists.
Post “Edge Case: No Content” already exists.
Post “Antidisestablishmentarianism” already exists.
Contact Form “Contact form 1” already exists.
Vps Slide “vpspricing 1” already exists.
Vps Slide “vpspricing 2” already exists.
Vps Slide “vpspricing 3” already exists.
Contact Form “ordomain contact form” already exists.
Vps Slide “vpspricing 4” already exists.
Contact Form “Contact form 1” already exists.
All done. Have fun!

Remember to update the passwords and roles of imported users.
also when i go menu i show

https://prnt.sc/he8z45
on blog i show
https://prnt.sc/he900z
on home page i show
https://prnt.sc/he918m
https://prnt.sc/he91zj
https://prnt.sc/he93a3

please help me to fix bugs asap

[ThemeLooks Support Team]

Hi Chadli,

Sorry for the inconvenience.

However, this is all about your internet connection/speed issue. So, please check your internet connection/speed to fix the issue.

Also, you could follow the steps below.

1. Clean your full database “OR” reinstall a new WordPress with a new database
2. Then install the theme
3. Then install all of the required plugins
4. Then active all of the installed plugins
5. then import all of the demo data (wait until all of the demo data are imported completely)

Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

[chadli hamza]

Unfortunately after updating the plugin I got a white page in the WordPress control panel
please check last plugin update

[ThemeLooks Support Team]

Please update your server PHP version to minimum 5.6.25 to fix the issue.

Best Regards,
ThemeLooks Support Team

[chadli hamza]

php version is 7.1.11

[ThemeLooks Support Team]

Please confirm us, after updating which plugin you have faced the issue? Please confirm us the name. Is it our theme required plugin?

Best Regards,
ThemeLooks Support Team

[chadli hamza]

yes it is theme required plugin
I did not remember his name well i think cms plugin

[ThemeLooks Support Team]

We are really sorry about this. We will update the theme shortly to fix the issue. Please wait with patience for the update. You will get notified via email when the theme update will available.

Thanks to inform us about the issue.

Best Regards,
ThemeLooks Support Team

[jesiel]

whmcs-bridge is not loading whmcs icons and is not adapting in bridge mode.

I need help with the problem because the installation was as explained in the documentation.

Thank you!

[ThemeLooks Support Team]

Hi jesiel,

You are trying to break our support forum rules.

Please create your own topic without post a reply in someone else created posts. Because the post creator can feel bothered for getting unexpected notifications of every reply of his/her created post.

Moreover, please learn more about our support policy, here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

[Author]

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