Theme Installation

[Mohammed Ahmed]

I installed the theme, followed the installation guidelines.However, after activating the plugin, the site crashed. webcarpenterhosting.com is currently unable to handle this request. HTTP ERROR 500

https://webcarpenterhosting.com/wp/wp-admin

[ThemeLooks Support Team]

Hi Mohammed,

You just missed the directory URL.

We have seen that, everything is working perfectly in your website https://webcarpenterhosting.com/ Also, you have edited/updated/customized the website content. Here is the screenshot as reference http://easycaptures.com/fs/uploaded/1100/3667539403.jpg Moreover, this is your wp-admin URL https://webcarpenterhosting.com/wp-admin

Best Regards,
ThemeLooks Support Team

[Mohammed Ahmed]

That is not what am referring to.

I sent another ticket, it appears it didn’t go through. And for some reason I didn’t receive your email in regarding to this ticket.

Anyway, I need help in installing WHMCS on my website and reseller account.

I don’t know how do go about it.

Where to upload the WHMCS file to or where to find the url path for the WHMCS URL section.

I need help.

Thanks

[ThemeLooks Support Team]

We are really sorry to say that, installation & customization services does not include item support.

However, we could provide you some suggestion based on your inquiry.

First of all, you have to install your own WHMCS (by purchasing a WHMCS license) anywhere in your hosting server. After then, you could connect your WHMCS in WordPress using whmcs bridge plugin OR you could install & use the provided WHMCS Template in your WHMCS to use separately to get all of the things like our demo. Moreover, you need to link up all of your products/services (buy now link) to your WHMCS.

Moreover, please learn more our full support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask for support.

Best Regards,
ThemeLooks Support Team

[Mohammed Ahmed]

I have the WHMCS license.

Please, can you explain step by step, I am having problems understanding you.

After purchasing the license, should I install WHMCS on my server?

Which is the right path during installation?

Do you have a screenshot?

Please, let’s take it step by step.
Thanks

[ThemeLooks Support Team]

1. Install the Theme on your server main/root path/directory

2. Install the WHMCS on your server sub-directory/path like as http://www.yourdomain.com/clientarea to follow their Documentation https://docs.whmcs.com/Documentation_Home

3. Connect your WHMCS in WordPress using WHMCS Bridge Plugin. Watch this video tutorial https://www.youtube.com/watch?v=AlPJOLmGwLI&t=0s&list=PLbmIKrgYlRbpUN1Y2pG2-cqTdXgvUlW6d&index=8

Best Regards,
ThemeLooks Support Team

[Mohammed Ahmed]

In Directory
The directory is relative to your domain and should not exist. e.g. To install at http://mydomain/dir/ just type dir. To install only in http://mydomain/ leave this empty. >>>>>> it shows whmcs in the form

is that the client area you are referring to? should i leave it as is or write something else?

[ThemeLooks Support Team]

1. Install the WordPress Theme on your server main/root path/directory. Example: http://mydomain/

2. Install the WHMCS on your server sub-directory/path like as http://mydomain/clientarea to follow their Documentation https://docs.whmcs.com/Documentation_Home

3. Connect your WHMCS in WordPress using WHMCS Bridge Plugin. Watch this video tutorial https://www.youtube.com/watch?v=AlPJOLmGwLI&t=0s&list=PLbmIKrgYlRbpUN1Y2pG2-cqTdXgvUlW6d&index=8

All of these are very basic things to do. If you are unable to understand and unable to do this by yourself, then you could hire someone else.

Best Regards,
ThemeLooks Support Team

[Mohammed Ahmed]

You are responding to the wrong ticket.

Please, respond to the latest one.

[Author]

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