Top Level Navigation Button not linking to page

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Support Home Support Home EcoHosting WordPress Theme Top Level Navigation Button not linking to page

This topic contains 12 replies, has 3 voices, and was last updated by  ThemeLooks Support Team 5 months, 2 weeks ago.

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #1596

    Hassan Ingram
    Participant

    Hi Guys,

    When I click a navigation menu with a drop down the top main one does not link to correct page, instead, it just links to #

    Could you let me know how the drop down menus can be changed so the top menu and first button link to correct page?

    Thanks

    #1598

    Hi There,

    Sorry for the inconvenience.

    We are listing the issue in our theme update list. We will fix the issue in our next update of the theme.

    Please wait with patience for the next update of the theme.

    Best Regards,
    ThemeLooks Support Team

    #6016

    John
    Participant

    I still have this issue? surely its been fixed now??

    #6020

    Hi John,

    Please use the updated theme to get rid of the issue.

    Best Regards,
    ThemeLooks Support Team

    #6022

    John
    Participant

    thanks for the reply, when did you update it ? i am using version 2.9 ? for some reason it also says free file of the march 2019 but i did buy it, where do i put the licence key?

    thanks!

    #6027

    Hi John,

    We are really sorry for the misunderstanding.

    However, it’s not an issue, it’s a feature of the theme.

    In the mobile/responsive menu on the responsive devices, the dropdown menu works/open when you will tap on the parent menu. If the parent menu has a link then the dropdown menu will not work/open. Because it will redirect you to the linked page. That’s why we did this as a feature.

    Best Regards,
    ThemeLooks Support Team

    #6063

    John
    Participant

    can i get an update please site is unusable the way you have programmed your navigation.

    #6064

    John
    Participant

    the menu on DESKTOP shows this same behaviour. For mobile you should allo a different menu for the hamburger to prevent that issue.

    #6069

    In this issue, you could contact our sales team to get a quote using our website contact form for the customization service.

    Best Regards,
    ThemeLooks Support Team

    #6070

    John
    Participant

    customize?? them theme is BROKEN as it is now on a desktop view based on the way you have programmed it?? see attached video.

    you will see the links do NOT work on Desktop view. this is broken functionality and needs to be fixed.

    #6073

    As we confirmed before, this is not an issue it’s a feature of the theme. When you use the dropdown menu then the parent menu link will automatically be # to open the dropdown menu on click.

    Moreover, there has no different coding for mobile and desktop view. So, the feature will work similarly for both for mobile and desktop view.

    In this issue, you could review our theme live demo as a reference.

    Best Regards,
    ThemeLooks Support Team

    #6095

    John
    Participant

    have a look at generatepress, they do mobile menu by adding a arrow to click on. also most other mobile responsive menus for wordpress do this too… why dont you do it too and improve what is already a decent theme?

    #6100

    Hi John,

    Thanks for your suggestion. We have listed this in our theme update list as a feature request.

    However, it’s not possible to do that at this moment. Because it will break our existing clients’ websites when the theme will update. If we do that we have to change everything, the script for the menu, the markup, and CSS. So, it will definitely break existing clients’ websites.

    Best Regards,
    ThemeLooks Support Team

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