Translations not picked up by Dokan

[Valerie]

Dear ThemeLooks,

We were struggling with the Dokan translations as they were not being found on the front-end.
Via the plugin “Health Check”, we disabled all plugins except the basics (elementor, woocommerce, dokan…) and went for the theme “Twenty Twenty”.

We found out that somehow the theme is blocking the Dokan translations coming through. Please see the below images for clarifications:
Before switching to Karton (Twenty Twenty-One): https://photos.app.goo.gl/384RAoEnZoSzMaii9
After switching to Karton: https://photos.app.goo.gl/QsxArLPyoFX2qLjbA

Can you please investigate?

Thank you very much in advance.

Kind regards

[ThemeLooks Support Team]

Dear Valerie,

We have updated the POT file and updated the theme on the Envato Market. You will get notified via email when the theme update will available to download.

Best Regards,
ThemeLooks Support Team

[Valerie]

Dear ThemeSupport,

I’m sorry, but I still don’t see any changes. I have the new Karton theme installed and Karton Core plugin at version 1.6.

Am I missing something?

Kind regards

[ThemeLooks Support Team]

Dear Valerie,

We have updated the POT file. You need to translate the strings from our theme, not from Dokan.

Best Regards,
ThemeLooks Support Team

[Valerie]

Yes, translation issue resolved, thank you!!

[Author]

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