Update Theme

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Support Home › Support Home › HostWHMCS › WordPress Theme › Update Theme

Viewing 15 posts - 1 through 15 (of 17 total)
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  • Author
    Posts
  • November 7, 2017 at 3:32 pm #2522
    Pedro
    Participant

    Hi

    How can update the theme to a new version?

    Pedro

    • This topic was modified 6 years, 5 months ago by Pedro.
    November 7, 2017 at 3:57 pm #2524
    ThemeLooks Support Team
    Keymaster

    Hi Pedro,

    Please follow the steps below to update the theme.

    1. Go to Appearance -> Themes
    2. Active another theme & delete the hostwhmcs theme
    3. Click Add New -> Upload Theme
    4. Upload, install & activate the latest version of hostwhmcs theme

    Best Regards,
    ThemeLooks Support Team

    November 8, 2017 at 10:05 pm #2529
    Pedro
    Participant

    Hi

    After the update of the theme the slider got mangled.
    Does not fit correctly to the size of the screen.
    See image: slider

    the slider Stay below menu ando if i minimize screen
    image: slider2

    Pedro

    • This reply was modified 6 years, 5 months ago by Pedro.
    November 9, 2017 at 10:22 am #2534
    ThemeLooks Support Team
    Keymaster

    Hi Rob,

    Sorry for the inconvenience.

    Please check out the screenshot below to fix the issue.
    http://easycaptures.com/8568861033

    Best Regards,
    ThemeLooks Support Team

    November 9, 2017 at 3:17 pm #2535
    Pedro
    Participant

    Hi

    The problem was fixed in the slider.
    However the banner I have the same problem and there is no option that you indicated
    See image: banner

    November 9, 2017 at 3:36 pm #2536
    ThemeLooks Support Team
    Keymaster

    Please provide us your website URL to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    November 9, 2017 at 3:52 pm #2537
    Pedro
    Participant

    Hi

    For example in this page:
    http://www.hocnetpt.com/partilhado/

    I have a banner and I have the same problem.

    Pedro

    November 9, 2017 at 3:58 pm #2538
    ThemeLooks Support Team
    Keymaster

    Your provided link doesn’t work.

    Best Regards,
    ThemeLooks Support Team

    November 9, 2017 at 4:00 pm #2539
    Pedro
    Participant

    hi

    use this acess:

    user: power12x
    password: ,N<=Qjzj$7y?

    November 9, 2017 at 4:18 pm #2540
    ThemeLooks Support Team
    Keymaster

    We have seen the issue. You have used the image as background image based on the banner option. That’s why, the image shows like that.

    In this issue, you could use the slider instead of banner and use only one slide to fix the issue.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    November 9, 2017 at 4:23 pm #2541
    Pedro
    Participant

    Hi

    But in version 1.8 this This situation didn’t happen.
    Is possible to edit the banner?

    Pedro

    November 9, 2017 at 5:04 pm #2544
    ThemeLooks Support Team
    Keymaster

    Hi Pedro,

    Sorry for the inconvenience.

    We have listed the issue in our theme update list. We will fix the issue in our next update of the theme.

    At this moment, please use the CSS below to fix the issue.

    #banner .banner--bg-animate {
    background-size: contain;
}

    Best Regards,
    ThemeLooks Support Team

    November 9, 2017 at 5:32 pm #2545
    Pedro
    Participant

    hi

    Where i put this code?

    Pedro

    November 9, 2017 at 5:46 pm #2548
    ThemeLooks Support Team
    Keymaster

    Please check out the screenshot as reference https://prnt.sc/h879p0

    Best Regards,
    ThemeLooks Support Team

    November 9, 2017 at 6:08 pm #2549
    Pedro
    Participant

    Hi

    I just put the code and it didn’t work

    Pedro

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