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Viewing 10 posts - 16 through 25 (of 25 total)
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  • Author
    Posts
  • May 11, 2020 at 3:51 pm #7974
    ThemeLooks Support Team
    Keymaster

    Hi Gaya,

    We activated your license and it works fine on your website. Please check and confirm.

    Best Regards,
    ThemeLooks Support Team

    May 11, 2020 at 5:43 pm #7975
    Gaya
    Participant

    Hi,

    thank you. I have just checked and it is not working again.

    Please fix it.

    Thank you

    May 12, 2020 at 10:22 am #7978
    ThemeLooks Support Team
    Keymaster

    Hi Gaya,

    We activated your license and it works fine on your website. Please check and confirm.

    Best Regards,
    ThemeLooks Support Team

    May 12, 2020 at 1:10 pm #7979
    Gaya
    Participant

    Hi,

    Please check it now. It holds for sometime and it not displaying the map and widgets after some time. This issue has been there from the day1.
    Please check my webpage before you log in to my account and reviews it.

    Thank you

    May 12, 2020 at 1:35 pm #7980
    ThemeLooks Support Team
    Keymaster

    We are sorry to say that there is no solution available for this issue. It’s a strange issue. You could contact Envato Market Help to get a refund. All of our clients using our plugin without any issue you could check this out https://myhomequarantine.com/ https://prnt.sc/sf5lue

    Best Regards,
    ThemeLooks Support Team

    May 12, 2020 at 2:49 pm #7984
    Gaya
    Participant

    Hi,

    Is there any way, can we use this plugin without activation code.. because we found the problem is from activation code. we did try to disable all the feature/ plugins and try it, the activation code is erased automatically.

    Kindly help us.

    Thank you

    May 12, 2020 at 2:56 pm #7985
    Gaya
    Participant

    please help us as we trying to help for non profits to support them asap
    https://prnt.sc/sf776v

    Please check the above screenshot, why my support has expired?

    May 12, 2020 at 3:48 pm #7987
    Gaya
    Participant

    Hi,
    I have just noticed, the map is only showing for an hour after I reactivate the plugin and keep the activation page opened on the window.

    It exactly works for an hour and again dropped showing on the landing page.

    Thank you

    May 12, 2020 at 3:48 pm #7988
    ThemeLooks Support Team
    Keymaster

    Hi,

    There is no way to use the plugin without a license. Moreover, the screenshot shows your 6 months of Free Support will expire on 2020-11-06 (yy-mm-dd) and today is 2020-05-12.

    Best Regards,
    ThemeLooks Support Team

    May 12, 2020 at 7:21 pm #7989
    Gaya
    Participant

    Hi,

    Please help me to get the refund through envato would be much helpful.

    Thank you

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