1st, Our team activates the link menually when your credentials were not working.
2nd, we are sorry to say that there was a system issue and we are working to fix the issue. That’s why our team created a custom license and provided you the license to use.
3rd, the license you have bought that is a one domain license and you will not able to use the license for more than one domain at a time. In this issue, you need to deactivate the license from the localhost before use/activates it on to another domain.
ThemeLooks Support Team