voip calculator not working

[hussain sharifParticipant]

hello,

i get error on on voip calculator

error is

TypeError: undefined is not an object (evaluating ‘s.index’)
focus — jquery-ui.min.js:11:25161
_trigger — jquery-ui.min.js:6:11096
focus — jquery-ui.min.js:7:27850
(anonymous function) — jquery-ui.min.js:6:4505
open — jquery-ui.min.js:11:26245
(anonymous function) — jquery-ui.min.js:6:4505
_toggle — jquery-ui.min.js:11:28019
(anonymous function) — jquery-ui.min.js:6:4505
click — jquery-ui.min.js:11:28586
r — jquery-ui.min.js:6:9792
dispatch — jquery-3.1.0.min.js:3:9928
Selected Element
<span aria-autocomplete=”list” aria-expanded=”false” aria-haspopup=”true” aria-owns=”ratesSelectCurrency-menu” class=”ui-selectmenu-button ui-selectmenu-button-closed ui-corner-all ui-button ui-widget” id=”ratesSelectCurrency-button” role=”combobox” tabindex=”0″>…</span>

can you help me please?

[ThemeLooks Support TeamKeymaster]

Hi Hussain,

Please confirm us first, did you bought VOIP Pricing Calculator “jQuery Plugin” or “WordPress Plugin”?

Please post your topic with details with some screenshot about your issue in the exact/right/correct forum that item you have bought. Also, provide us your website URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[hussain sharifParticipant]

hello,

i bought jQuery Plugin.

the issue looks like yahoo link

please check link

https://powercalls.net/en/voip-rates.php

kind regards

[ThemeLooks Support TeamKeymaster]

First of all, please send us a message from our Envato Market (themeforest) profile contact form to verify your purchase to click here: https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[hussain sharifParticipant]

hello,

i’m sure bought it from you, what do you want from us?

just solve the issue, it’s your problem

kind regards

• This reply was modified 1 year ago by  hussain sharif.

[hussain sharifParticipant]

hello,

any update? i sent you a LICENSE CERTIFICATE

kind regards

• This reply was modified 1 year ago by  hussain sharif.
• This reply was modified 1 year ago by  hussain sharif.

[ThemeLooks Support TeamKeymaster]

Your provided LICENSE CERTIFICATE shows you have bought the “VOIP | Responsive HTML5 Multipurpose VOIP & Virtual Phone Business Template” not “VOIP Pricing Calculator”. So please post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/voip/html-template/ that item you have bought.

However, we have double checked our template and we didn’t find any issue like you have described. Please check out our live demo as reference http://themelooks.us/demo/voip/html/preview/voip-rates.html

Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[hussain sharifParticipant]

hello,

are you kidding me? it has the same issue

look at currency, it’s not working also your country still not woking .

please double check

[ThemeLooks Support TeamKeymaster]

Hi Hussain,

It’s our forum rules. You have to post your topic with details in the exact/right/correct forum that item you have bought. So, please post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/voip/html-template/ that item you have bought.

Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[hussain sharifParticipant]

hello,

the problem is that VOIP calculator not working for currency and country selection.

what do you want more than this?

kind regards

[ThemeLooks Support TeamKeymaster]

Hi Hussain,

We are really sorry for the inconvenience.

However, we have used the Yahoo API for the features and now we found out that the Yahoo stopped providing support the API. That’s why the API stopped working. In this case, there is nothing in our hands to fix the issue until we get found a new API. Moreover, we are searching for a new API to fix the issue. We will provide an update of the template if we get a new API.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[hussain sharifParticipant]

hello,

can you please just solve it temporarily?, at least static values for exchange rate.

kind regards

[ThemeLooks Support TeamKeymaster]

We are really sorry to say that, it’s not possible to fix the issue permanently or temporarily without supporting an API.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

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