VPS Slider links not working

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Viewing 15 posts - 1 through 15 (of 19 total)
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  • #5973
    Kent
    Participant

    Hello

    Regarding the VPS slider and slide to different vps options, I have copied the links from whmcs products and pasted the links to the corresponding options when using the vps-slider, but it seems the url is changing after I paste and save in the theme. This makes the vps slider useless as it directs to the cart page in whmcs.

    Would be great to have this solved as soon as possible.

    Sincerely

    JF

    #5979

    Hi JF,

    It’s all about WHMCS URL issue, not our theme issue.

    You could check the issue to use a privet window/tab of the browser to follow the steps below.

    1. Copy the product URL that you copied before from whmcs
    2. Open a privet window/tab of the browser
    3. Paste the URL and go
    It will redirects to the cart page in WHMCS

    Best Regards,
    ThemeLooks Support Team

    #5984
    Kent
    Participant

    Hello

    This is the link from whmcs that i paste in to theme.
    https://my.aplushosting.asia/cart.php?a=add&pid=2

    This is the link after put in your theme and go to the frontside vps page
    https://my.aplushosting.asia/cart.php?a=add&pid=2

    #5985
    Kent
    Participant

    The past didn’t come out right.

    Testing submitting the end of links

    From whmcs

    =
    
    Frontside theme,vps page
    

    amp;pid=2mm, does not work to paste in here. What going home I’ll add a picture

    • This reply was modified 5 years, 1 month ago by Kent.
    • This reply was modified 5 years, 1 month ago by Kent.
    • This reply was modified 5 years, 1 month ago by Kent.
    #5989

    Hi Kent,

    As we said, it’s all about WHMCS URL issue, not our theme issue.

    Moreover, we didn’t find any difference between those URLs.

    Best Regards,
    ThemeLooks Support Team

    #5990
    Kent
    Participant

    Hello

    It is not to do with whmcs, look, I paste this link in your vps slider part of the theme:
    http://prntscr.com/mzckwo

    After I pressed save, in your theme, and go to the front end press vps, and choose for ex the first option (1000) in the slider, and then hover or klick over order button, the link is not correct, it is not the link I pasted in the backend:
    http://prntscr.com/mzcm23

    If I go down to the price tables on the same page, and hover or click on that button I see/get the correct link. So this means it is some error in the theme.
    http://prntscr.com/mzcof3

    I hope you understand me better now.

    Sincerely

    JF

    #5991

    Yes, now we got it.

    We have listed this in our theme update list to fix the issue in the next update of the theme.

    Please wait with patience for the next update of the theme. You will get notified via email when the theme update will available to download.

    Best Regards,
    ThemeLooks Support Team

    #5992
    Kent
    Participant

    Hello

    Great to hear there will be a fix for this. I do wonder, do you have a temporary fix/advice for me to apply?
    As it is really needed at this moment.

    Sincerely

    JF

    #5993

    We can understand the situation.

    However, we are really sorry to say that there has no temporary fix/advice.

    We are trying to fix the issue ASAP.

    Best Regards,
    ThemeLooks Support Team

    #6085
    Kent
    Participant

    I have downloaded the latest version that is supposed to fix problems with this VPS slider, but Seems something is not right http://prntscr.com/n8lf2y no sliders, no price?

    #6086

    Please select the plan for the VPS slider from the back-end/edit the page.

    Best Regards,
    ThemeLooks Support Team

    #6087
    Kent
    Participant

    I am not sure what you mean, can be more precise?

    #6088

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #6089
    Kent
    Participant

    Done so.

    #6090

    Maybe you forgot to send wp-admin URL. Please send everything again based on our previous reply.

    Best Regards,
    ThemeLooks Support Team

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