What is going on with the last 3 or 4 updates from you?

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Support Home Support Home EcoHosting WordPress Theme What is going on with the last 3 or 4 updates from you?

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #4214
    cloudhosting
    Participant

    Hi, sorry but this theme is starting to get very bad!

    Hosting and Dedicated Pricing tables are a mess.
    By some Pages, it must be Dedicated pricing, but the update change it into Hosting pricing.
    So now the page does not have packages.

    this is NOT good must be dedicated pricing and NOT Hosting pricing
    2018-08-01_1227

    And after update you also do not have the Selection Layout any more??
    2018-08-01_1300

    must be like this one:
    2018-08-01_1228

    version also must be 2.6 and not 2.5 because I just update again!
    and yes, I download last package again from your system
    2018-08-01_1229

    What is going on with the last 3 or 4 updates from you?

    • This topic was modified 5 years, 8 months ago by cloudhosting.
    #4216

    Hi There,

    There have 4 types of pricing sections Domain Pricing, Hosting Pricing, Hosting Pricing v2, and Dedicated Pricing. Please check carefully what you have used in the page. This is because there has no issue with our theme.

    Moreover, we are really sorry about the theme version that we forgot to update in hurry.

    Best Regards,
    ThemeLooks Support Team

    #4217
    cloudhosting
    Participant

    Hi,
    for 100% there is a problem.

    Even when I make a NEW page, I do NOT see Seaction Layout any more
    2018-08-01_1300

    #4218

    We already fixed the issue and updated the theme v2.6.

    Please check out the Changelog of the v2.6.

    Changelog included in documentation/changelog (folder).

    ***(need to update the ‘ecohosting’ Theme & ‘ecohosting-core’ plugin to get the above changes)***

    Best Regards,
    ThemeLooks Support Team

    #4219
    cloudhosting
    Participant

    Hi,

    did you saw my first post about:
    Version also must be 2.6 and not 2.5 because I just update again!
    and yes, I download last package again from your system
    2018-08-01_1229

    If I delete the hole folder /wp-content/themes/ecohosting > before start updating

    Did I still miss something?

    • This reply was modified 5 years, 8 months ago by cloudhosting.
    • This reply was modified 5 years, 8 months ago by cloudhosting.
    #4222

    We just fixed the version issue and updated it on themeforest. Please download again now and use the updated version of the theme.

    Best Regards,
    ThemeLooks Support Team

    #4223
    cloudhosting
    Participant

    Hi,

    OK perfect version is now good 2.6 🙂

    BUT..

    If I delete the hole folder /wp-content/themes/ecohosting > before start updating
    Did I still miss something?

    Because still when I make a new page I do not see or get ‘Seaction Layout’ any more
    2018-08-01_1300

    Do you need WP login and FTP?

    • This reply was modified 5 years, 8 months ago by cloudhosting.
    #4225

    No there will not miss anything. However, we recommended to backup your theme/style folder and files before applying these updates.

    Also, you have to update the ecohosting-core plugin after the theme update to get the updates.

    Best Regards,
    ThemeLooks Support Team

    #4226
    cloudhosting
    Participant

    Hi,

    So to update the “ecohosting-core” we need to do do something extra?
    How do we do that?

    Because as I mention above I delete the folder /wp-content/themes/ecohosting

    Where must I do for the “ecohosting-core”

    +
    I just saw that from even pages that are showing good on the site, in WP it’s showing Hosting Pricing.
    and not “dedicated pricing.

    So the database is some how not good after the update.

    So how do we fix the above?

    #4227

    In this issue, you just need to deactivate and remove the ecohosting-core plugin from the dashboard after updating the theme. After then, install again the plugin from here http://prntscr.com/kd8974

    Best Regards,
    ThemeLooks Support Team

    #4228
    cloudhosting
    Participant

    Hi,

    Where do I get the EcoHosting theme Core plugin again 🙁
    Sorry bro, I forget how I did it years ago 🙂

    #4229

    After updating the theme and deleting the installed ecohosting-core plugin from the dashboard, it will show again here http://prntscr.com/kd8974 to install.

    Best Regards,
    ThemeLooks Support Team

    #4230
    cloudhosting
    Participant

    Yes now good.
    But I need to change a lot of ‘Dedicate Category’ because they have wrong price table.
    But for now OK, when I change it is working that is important.
    Only a lot of problems with updates 🙂

    keep up the good work!

    • This reply was modified 5 years, 8 months ago by cloudhosting.
    #4232

    We are really sorry for the inconvenience.

    Best Regards,
    ThemeLooks Support Team

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