WhatsIPs | IP Address Lookup PHP Script

[Alex]

I asked to supporter, “I try to install this script on local system then i try on live server but on liver server it’s give “Your purchase key is incorrect or a script is already installed with this purchase key error”. After that i go on “Authentication Information” tab and try inactive license then it give error of “Something went wrong” in my local system.”

Supporter says, “We have reset your purchase key. Now you will able to reuse it.”

After that i try to install script but it’s give “Please check your network connection” error.

• This topic was modified 4 years, 6 months ago by Alex.

[ThemeLooks Support Team]

Dear Alex,

We are sorry to say that the network connection error is not a script issue. If the script gives you the network connection error then there is something wrong with your network connection. Please check your network connection and try to reinstall the script.

Best Regards,
ThemeLooks Support Team

[Alex]

Hello Support Team,

There is no any wrong with my network connection but it’s give network connection error. I try to give 777 permission to my storage folder but in verify-purchase-key function give 500 Internal Server Error.

[ThemeLooks Support Team]

Dear Alex,

Please provide your Website URL and all of the requested data that need to install the script using our Envato Market (themeforest) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix. We will try to install the script by ourselves on your server to review the issue to fix.

Moreover, let us know, are your server meeting all of required requirements to install the script that mentioned in the provided documentation?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Alex,

We can’t figure out the issue. We have double checked our script and we didn’t find any issue. Maybe it’s your server issue. We have to check your server error log.

Please provide your cPanel (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[Alex]

Hello Support Team,

Today, I install script successfully. Now, Back-end is work fine but i can’t open front-end. When i try to open front-end is give 500 server error. So can you please helping me to find out solution.

[ThemeLooks Support Team]

Dear Alex,

Please provide your Admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[Author]

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