Hi Amy,
In this issue, please contact WHMCS support.
– Note about WHMCS Template Support: We are providing WHMCS Template by customizing WHMCS default Six Template’s header, footer and color ONLY based on our template/theme. That means we are not responsible and unable to support for WHMCS system issues. This is because we didn’t do anything in the system or we are not the developer of WHMCS system, we just customized WHMCS default six template’s header, footer and color ONLY based on our template/theme. So, if you have any question about WHMCS Template’s header, footer, and color, then you could ask to get support. Otherwise, please contact with WHMCS support.
Best Regards,
ThemeLooks Support Team