WHMCS Problem on theme activation

[stian dahler]

exception ‘Whoops\Exception\ErrorException’ with message ‘Call to a member function hasChildren() on null’ in /home/ethnet/whmcsdata/templates_c/60597f1bf67cbea1d8554200373beb5c4d1f3cef_0.file.header.tpl.php:527
Stack trace:
#0 /home/ethnet/hosting.eternitynet.no/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\Utility\Error\Run->handleError(1, ‘Call to a membe…’, ‘/home/ethnet/wh…’, 527)
#1 [internal function]: WHMCS\Utility\Error\Run->handleShutdown()
#2 {main}

[ThemeLooks Support Team]

Hi stian,

Please follow the steps below.

1. Please make sure you have the latest version of WordPress and update your hosting server PHP version to minimum 5.6.25 or newer. ***recommended***
2. Clean your full database “OR” reinstall a new WordPress with a new database
3. Then install the theme (follow the steps from the provided documentation)
4. Then install all of the required plugins (follow the steps from the provided documentation)
5. Then active all of the installed plugins (follow the steps from the provided documentation)
6. Then import all of the demo data (wait until all of the demo data are imported completely)

Best Regards,
ThemeLooks Support Team

[stian dahler]

This have nothing with wordpress to do, its whmcs as described. Uploaded Singara whmcs folder to Theme folder of WHMCS and when activation of Singara Template under My Account then saving this happening.

[ThemeLooks Support Team]

In this issue please follow the steps to install WHMCS Template.

1. Install the WHMCS (system) on your server

2. Upload just the Singara folder (that we have provided with the theme) to your WHMCS -> templates (folder)

3. Activate Singara Template from WHMCS Admin Panel Setup

Or check out this https://kb.host4geeks.com/how-to-install-a-whmcs-template/

Best Regards,
ThemeLooks Support Team

• This reply was modified 5 years, 4 months ago by ThemeLooks Support Team.

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