WHMCS setup

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Viewing 15 posts - 1 through 15 (of 18 total)
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  • #11955
    Andrew Amtana
    Participant

    1. Hello kindly how can i show my WordPress Header/Menu/Footer show on the WHMCS page instead of the default one that link.
    how to Set the whmcs page
    to look like the demo / my wordpress
    http://billing.ywhmcs.com/?systpl=BNSCloud

    2. My two logos are misbehaving kindly how can i revert them to normal https://sonethost.com/

    3. how to change all footer font colour to white

    4. I have created this page https://sonethost.com/domain-transfer/ kindly how can i display domain transfer form on the top of that page , just like domain register page https://sonethost.com/domain/

    5. how to change custom menu on the header to white colour

    #11957

    Hello,

    1. You will be able to change all of the header content from the WHMCS template’s header.tpl file.

    2. Reupload the logos

    3. Use this custom CSS below.

    .widget_nav_menu ul li a, .footer-contacts ul li a {
      color: #fff;
    }

    4. Please watch this video tutorial https://www.youtube.com/watch?v=Nbp0V4X6W2w&list=PLbmIKrgYlRbqAb4qK2uA_liY-8F_vKGJ7&index=4

    5. Use this custom CSS below.

    .header-menu > ul > li > a {
      color: #fff !important;
    }

    Best Regards,
    ThemeLooks Support Team

    #11958
    Andrew Amtana
    Participant

    hello sir

    1 a. i request you to assist me to display the contents on wp header and footer on the whmcs too, your template is already activated but only changing the contents

    i need to remove this https://prnt.sc/DfrKjouQx31Q (whmcs header) and show this – https://prnt.sc/7DciowTpin68 WP header)

    1 b. I need this https://prnt.sc/NjP0-rrYtXvn to show in whmcs instead of https://prnt.sc/L63YGMC_vSSz

    2. Re uploading the logos did not work – see – https://prnt.sc/EDBB4erFLlL1

    3. Worked well

    4. the video shows how to add domain search form , but i wanted how to add DOMAIN TRANSFER FORM
    So that the form can show transfer check what i mean- https://prnt.sc/xAkOxPt3gZ4y this is what i want to display.

    5. It’s fine

    These are the only things disturbing me , if i get support here i will really be grateful. how can i send my log in details you help me please? i saw this forum is not private so i can’t send here.

    #11959
    Andrew Amtana
    Participant

    got another challenge
    the pages that i have personally created , the mega menu is not working well see here https://prnt.sc/kb7dHBaEUi4o the other default pages it is fine https://prnt.sc/fvOeHDwnyxcs

    on the phone kindly assist in changing the mega menu ICON colour to black on STICKY HEADER check this https://prnt.sc/FXWAH0YPYwSd (only on sticky header the other one is fine)

    assist me to increase margin between the blue and white background in the footer , check this https://prnt.sc/RixPyHvKeqGy

    that’s all for now

    thank you for the support

    #11960

    Hello,

    1 a. The WordPress theme and WHMCS template are two different systems. There is no internal relation with WHMCS for managing customization from WordPress.

    1 b. In this case, you need to customize the WHMCS header based on your WordPress site. Please Note: customization does not include item support. Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

    2. Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

    4. We are sorry to say that there is no pre-built domain transfer form available. Our theme is all about those features that we have shown in the theme demo.

    6. You have another page https://sonethost.com/affiliate-program/ and it has no issue on the mobile menu. Could you please let us know in detail what you have done with https://sonethost.com/website-design/ page

    7. Use this custom CSS below.

    #mega-menu-wrap-primary-menu .mega-menu-toggle .mega-toggle-block-0 .mega-toggle-animated-inner, #mega-menu-wrap-primary-menu .mega-menu-toggle .mega-toggle-block-0 .mega-toggle-animated-inner::before, #mega-menu-wrap-primary-menu .mega-menu-toggle .mega-toggle-block-0 .mega-toggle-animated-inner::after {
      background-color: #000;
    }

    8. Please check this out https://wpbakery.com/video-academy/use-element-design-options-wpbakery-page-builder-wordpress/

    Best Regards,
    ThemeLooks Support Team

    #11962
    Andrew Amtana
    Participant

    hello i have contacted you as you suggested

    thank you

    #11964

    Hello,

    We have reviewed your website and we found it’s all about a 3rd party plugin conflicting issue.

    Please try to deactivate all of the 3rd party plugins (only keep theme required & recommended plugins) 1 by 1 to check which plugin conflicts and creates the issues.

    Best Regards,
    ThemeLooks Support Team

    #11974
    Andrew Amtana
    Participant

    Hello

    1. How do i change the whmcs template footer colour background to blue and font colour to white?

    2. How can i set the pages that i have created to display the menu well on mobile?
    i have tried creating different pages but all have one issues -screenshot- https://prnt.sc/ENdViQut0ARu
    this – https://sonethost.com/website-design/
    and this https://sonethost.com/domain-transfer/ – screenshot – https://prnt.sc/MyJmQMX9gIPH

    #11975
    Andrew Amtana
    Participant

    3. which plugin do you recommend for optimizing and lazy loading the images for your theme to funtion properly? all the plugins i have tried and breaking the site logos

    #11983

    Hello,

    1. We are sorry to say that your request does not cover the item support as it’s all about customization service requests. Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

    2. As we mentioned before, you have created another page https://sonethost.com/affiliate-program/ and it has no issue on the mobile menu. Could you please let us know in detail what you have done with https://sonethost.com/website-design/ page?

    3. Use a plugin where you can choose the images that will not affect the lazy load function.

    Best Regards,
    ThemeLooks Support Team

    #11988
    Andrew Amtana
    Participant

    hello there first i would like to clarify that the https://sonethost.com/affiliate-program/ page am not the one who created it, when i imported the demo it was there by default, so i just renamed from affiliate to affiliate program then a renamed the url link too. so it was there in the demo

    i contacted the author for Max Mega Menu
    through this link – https://wordpress.org/support/topic/mobile-mega-menu-drop-down-issues/#post-15467906

    and this is the reply

    “Hi Andrew,

    Thanks, I can see you’re using custom CSS to force the position of the sub menu, and I think that’s something to do with it. We have a built in option that you can use instead.

    Please try deleting this CSS (and anything else that might change the sub menu position) – https://www.screencast.com/t/FG8Znirt40 – and instead go to Mega Menu > Menu Themes > Mobile Menu and enable the Force Full Width Sub Menu option. Set the selector to “.row”.

    Regards,
    Tom

    kindly check if it is something we can correct.

    thank you

    note it happens on every new page i create, i have created multiple pages and deleting them since they all have that issue.

    thank you for your support

    #11991

    Hello,

    We are trying to figure out the issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    #11992

    Hello,

    We have created a page on your website https://sonethost.com/this-is-test-page/ and we didn’t find any issue with this custom page. Also, unable to find out the issue why you are getting issues with your created pages.

    Please check this video tutorial https://www.youtube.com/watch?v=UyBCxyhayJM&list=PLbmIKrgYlRbqAb4qK2uA_liY-8F_vKGJ7&index=7 to create a page in the proper way.

    Best Regards,
    ThemeLooks Support Team

    #12002
    Andrew Amtana
    Participant

    hello sir am getting another challenge

    When i search for a new domain using domain search bar on home page and domain registration page, after the page is loaded to WHMCS, it forces the user to re-enter/type the domain name and search a fresh, check the screen recording bellow – https://www.dropbox.com/s/qwn8wss8nws4tbd/record%201.mov?dl=0

    if you compare with other websites, if someone searches for the domain name after the page loads to WHMCS , the domain that was searched for it still exists in the search bar check the recording bellow – https://www.dropbox.com/s/2gw0g4fik6ifrkd/record%202.mov?dl=0

    i hope you understand what i mean please help me to set the domain name to be there when the page loads to whmcs after searching from home and registration pages

    thank you.

    #12007

    Hello,

    We are sorry to say that our theme works like this as you can see on our demo. However, we have listed this in our theme update list. We will try to add your requested feature in the future.

    If you have hurry then you can contact here with your requirements with details to get a quote.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 1 through 15 (of 18 total)
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