Yoast SEO Premium problem

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This topic contains 3 replies, has 2 voices, and was last updated by  ThemeLooks Support Team 4 months, 3 weeks ago.

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  • #6184

    cloudhosting
    Participant

    Hello,
    Your Eco template for WP have a problem with Yoast SEO Premium.
    I get this after the last update from Yoast > http://prntscr.com/nhb1qc

    I use this The Health Check & Troubleshooting plugin to see if it is Yoast that giving a problem or the Eco template.
    ASP I use another template in Troubleshooting Mode I do not have the empty form/page.
    of course with all plugins activated.
    Do you have a TIP how I can fix this problem?

    Thanks!

    #6189

    Hi There,

    First of all, please extend your support to get assistance, because your FREE support was expired on 2019-01-12.

    Best Regards,
    ThemeLooks Support Team

    #6192

    cloudhosting
    Participant

    Hi,

    If you look good in your system you will see that I paid two times.
    But never less, for you to answer a questions here have nothing to do if a client from you that paid for your product can’t get a answer from you “here”.
    This have nothing to do with paying for a new release or so.

    But maybe I don’t understand your business model 🙂

    Still hope you can give a answer ‘here’

    #6200

    It’s not our business model, it’s all about Envato Market support policy. You will get 6 months FREE support if you buy an item. You could extend the support period to 1 year to select an option to pay for an extra 6 months when you buy the item. After then, when you need support you need to extend your support period if the support period was expired and it’s all about Envato Market Item support policy. There has nothing in our hands and we are bound to follow Envato Market rules and policies.

    Best Regards,
    ThemeLooks Support Team

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