Your key has been installed on another domain

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  • #13292
    Jason Redekopp
    Participant

    I moved my site from subdomain to root. When activating license I get the following message:

    Your key has been installed on another domain

    Unfortunately, I cannot deactivate license on the subdomain as it no longer exists. I can provide the purchase code in private message if needed.

    Please reset the license.

    Thank you in advance.

    #13293

    Hello,

    We have reset your license. Now you will be able to reuse it.

    Best Regards,
    ThemeLooks Support Team

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