[Bas Grabowsky]

3 well know hosting company’s, 3x error.
Since there is nothing you can do from your side.

Please refund. Thx

[Bas Grabowsky]

Dear support,

On 30th April I wrote you.
On 2 May comes your reply.

The script has been removed from the server because it is simply not working.
Please refund.

[Bas Grabowsky]

Done please check, thx

[Bas Grabowsky]

Dear Support

I have moved the domain to another server.
It also shows the 500 error, and no installation page is displayed.

Installed on /public_html

Please check:
https://ipwhatsmy.com
https://ipwhatsmy.com/phpinfo.php

If needed I can provide logon details to the server.

Thx

[Bas Grabowsky]

Dear support, the hosting provider uses /www.
Is it mandatory to use: /public_htm ?

E.g. The instructions shows that subdomain is supported.
So can /www be used as the root?

If yes, then please investigate why the server error 500 appears.
Please also clarify the server requirements.

Many thanks.

Install instructions for subdomain:
If you want to create a subdomain you have to create a new folder inside public_html. After creating the folder extract the zip file there
After completing extraction please type base url in the browser and will get an installation page.

[Bas Grabowsky]

Hi Support team, I have send a message via CONTACT.
Please note TransIP uses shared hosting that does not provide the /public or /public_html directory.
I cannot change that. Thx

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