Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.
1. Please make sure you have the latest version of WordPress and update your hosting server PHP version to a minimum of 8 or newer. ***recommended***
2. Reinstall a new WordPress with a new database or install and use wp reset plugin to reset your WordPress database
3. Then install the theme (follow the steps from the documentation)
4. Then install all of the required plugins (follow the steps from the documentation)
5. Then active all of the installed plugins (follow the steps from the documentation)
6. Most important, Setting up the VOIP Pricing Calculator and VPNSF plugins.
7. Activate your purchase key/license
8. Then import all of the demo data (wait until all of the demo data are imported completely)
We have fixed the issue on your website. We will update the plugin ASAP then you will able to download the updated plugin from your ThemeLooks my-account.
Please provide your wp-admin (URL, Username & Password) access using our website contact formhttps://www.themelooks.com/contact/including this support topic link as a reference to review the issue to assist.
Best Regards,
ThemeLooks Support Team
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