[ThemeLooks Support Team]

Hi Chris,

It’s all about a plugin conflict issue. After deactivating the 3rd party plugins by you, everything is working perfectly.

Please check out the screenshot http://easycaptures.com/5277168233 We have taken this screenshot without login. Maybe you didn’t see the change after deactivating the 3rd party plugins for the browser cache issue. Please remove your browser cache or use a private window/tab to check this out.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are really sorry if you have misunderstood our words.

However, you said you have an issue with mobile devices, but we got the issue has in the desktop browser too.

Moreover, we have double checked our theme and we didn’t get any issue like this.

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We didn’t get any content in the desktop browser too. Please check out the screenshot as a reference http://easycaptures.com/2666699702

Please post the article in the proper way https://codex.wordpress.org/Writing_Posts

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Q. How to change default color schemes?

– Open .html file in a text editor. (For example: index.html) or open includes/head.tpl from WHMCS template.
– Find the file theme-color-1.css
– Change the file name. (10 different color themes are provided in css/colors folder)

Moreover, please review the provided documentation’s FAQs.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Thang,

We are really sorry to say that we are unable to understand your issue. What do you mean by “active sitelinks”?

Please describe with details about your issue to understand the issue to assist.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please check out the screenshot http://prntscr.com/n6q89j

In this issue, you could contact those plugins author to get help. Because those plugins added some codes when it installed, but not removed those codes when uninstalled.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

It’s showing up twice because there have two plugins installed for GDPR Consent, WP GDPR Compliance & Cookies Consent.

If you don’t want those you could uninstall the plugins.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Chris,

We are really sorry for the late reply.

Please provide your website URL and those specific pages URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Basel,

We are really sorry for the late reply.

Mainly, our item is an HTML template and we have just provided WHMCS template for FREE of cost with our HTML template by customizing WHMCS default six template’s header, footer, and color based on our HTML template.

In this case, you need to use both HTML and WHMCS templates separately. HTML template to show/represent your products/services and WHMCS template for billing like as our demo.

Moreover, the HTML template included in the \html-template folder and the WHMCS template included in the whmcs-template\whmcs_v7.7 folder with installation instruction readme.txt file.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

You will get the code for the menu in the header.php, main.js, and style.css files. In this issue, you need to write new codes based on your needs in those files and remove the existing codes for the menu. If you are not a programming person then you could hire someone else to customize the theme code based on your needs and requirements.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Sammie,

You need to provide those custom service details pages URL there for quick navigation, that service details pages you have created.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi nizan,

Sorry for the late reply.

We are also really sorry to say that there has no option to do that based on the theme UI and UX.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

As we can see you can’t install the template properly in the proper way. That’s why it looks broken.

Please install the template in the proper way to get working everything. If you are not a technical person then you could hire someone.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Nizan,

We are really sorry to say that we are unable to understand your question. Please describe us with details what are you looking for?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

The edited sendmail.php file looks perfect.

Did you check the junk or spam folder of the email?

Moreover, your website is not working to review.

Please fix the issue and let us know to review.

Best Regards,
ThemeLooks Support Team

[Author]

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