Hi Kyle,
Sorry for the inconvenience.
Please let us know your hosting server PHP version and provide a screenshot of the issue to review to fix.
Best Regards,
ThemeLooks Support Team
Hi Theodosis,
As you have mentioned you are using the WordPress version 5.0.3. In this issue, please update your hosting server PHP version to PHP 7 or latest to fix the issue.
Moreover, we have removed your website login credential from your topic. Because it’s a public forum and it can break your website security.
Best Regards,
ThemeLooks Support Team
Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too.
Best Regards,
ThemeLooks Support Team
Hi Andela,
Sorry for the inconvenience.
Please let us know your hosting server PHP version and provide your edited sendmail.php file’s screenshot. Also, provide your website URL to review.
Best Regards,
ThemeLooks Support Team
Hi Koray,
Sorry for the inconvenience.
However, this is not an issue. It’s all about server issue. The SVG images will not show properly until you upload the template in an online hosting server or use a local server like xampp or wamp to see the preview of the template in your PC/laptop directly.
Best Regards,
ThemeLooks Support Team
Hi There,
You will get the file in the hoskia-core plugin and the file name is pricing-feature-list.php and the file is located in the hoskia-core -> hoskia-elements folder.
However, if you are not a programming person then you will not understand the code to edit. In this issue, you need to hire someone else expert to customize the theme code based on your needs. Our team also available to provide customization service.
Best Regards,
ThemeLooks Support Team
Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too.
Best Regards,
ThemeLooks Support Team
Please reselect the background image from ColorHost Options -> 404 Page to fix the issue. Check out the screenshot as a reference http://prntscr.com/m9ka9o
Best Regards,
ThemeLooks Support Team
Please provide a screenshot of the issue and your website URL to review the issue to fix.
Best Regards,
ThemeLooks Support Team
Hi Jesse,
Sorry for the inconvenience.
Basically, it shows the demo source when you import the demo content. In this issue, you just need to reselect the image from your media library to fix the issue.
Best Regards,
ThemeLooks Support Team
Don’t worry, it won’t take the whole year to come. Now we are taking issues from our clients and listing those in our theme update list. After then we will start fixing those issues ASAP for our next update of the theme.
Best Regards,
ThemeLooks Support Team
About the arrow down issue, we have listed this in our theme update list. We will fix the issue in our next update of the theme.
Moreover, based on the theme UI there have no slider navigations. However, we have also listed this in our theme update list to add some features for the slider.
Best Regards,
ThemeLooks Support Team
Hi danny,
Sorry for the inconvenience.
Please provide a screenshot of the issue and your website URL to review the issue to fix.
Best Regards,
ThemeLooks Support Team
Hi There,
This theme is based on Bootstrap and Bootstrap follows 12 columns grid system. That’s why it’s not possible to divide the 12 columns with 5.
Best Regards,
ThemeLooks Support Team
Hi Darrius,
Sorry for the inconvenience.
Please use the below CSS to fix the issue.
#promo a.btn {
color: #005dab !important;
}
Best Regards,
ThemeLooks Support Team