ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 3,031 through 3,045 (of 5,045 total)
  • Author
    Posts
  • in reply to: No option to efdit SECTION LAYOUT on homepage #5629

    Hi Kyle,

    Sorry for the inconvenience.

    Please let us know your hosting server PHP version and provide a screenshot of the issue to review to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: CVIT on WP 5.0.3 can't edit home page #5627

    Hi Theodosis,

    As you have mentioned you are using the WordPress version 5.0.3. In this issue, please update your hosting server PHP version to PHP 7 or latest to fix the issue.

    Moreover, we have removed your website login credential from your topic. Because it’s a public forum and it can break your website security.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Contact Form #5623

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Contact Form #5621

    Hi Andela,

    Sorry for the inconvenience.

    Please let us know your hosting server PHP version and provide your edited sendmail.php file’s screenshot. Also, provide your website URL to review.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Home Page Problem #5619

    Hi Koray,

    Sorry for the inconvenience.

    However, this is not an issue. It’s all about server issue. The SVG images will not show properly until you upload the template in an online hosting server or use a local server like xampp or wamp to see the preview of the template in your PC/laptop directly.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Pricing Table Feature List 5 columns #5617

    Hi There,

    You will get the file in the hoskia-core plugin and the file name is pricing-feature-list.php and the file is located in the hoskia-core -> hoskia-elements folder.

    However, if you are not a programming person then you will not understand the code to edit. In this issue, you need to hire someone else expert to customize the theme code based on your needs. Our team also available to provide customization service.

    Best Regards,
    ThemeLooks Support Team

    in reply to: BG image being served from demo source #5616

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too.

    Best Regards,
    ThemeLooks Support Team

    in reply to: BG image being served from demo source #5612

    Please reselect the background image from ColorHost Options -> 404 Page to fix the issue. Check out the screenshot as a reference http://prntscr.com/m9ka9o

    Best Regards,
    ThemeLooks Support Team

    in reply to: BG image being served from demo source #5610

    Please provide a screenshot of the issue and your website URL to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: BG image being served from demo source #5608

    Hi Jesse,

    Sorry for the inconvenience.

    Basically, it shows the demo source when you import the demo content. In this issue, you just need to reselect the image from your media library to fix the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Mobile menu #5606

    Don’t worry, it won’t take the whole year to come. Now we are taking issues from our clients and listing those in our theme update list. After then we will start fixing those issues ASAP for our next update of the theme.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Mobile menu #5604

    About the arrow down issue, we have listed this in our theme update list. We will fix the issue in our next update of the theme.

    Moreover, based on the theme UI there have no slider navigations. However, we have also listed this in our theme update list to add some features for the slider.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Mobile menu #5599

    Hi danny,

    Sorry for the inconvenience.

    Please provide a screenshot of the issue and your website URL to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Pricing Table Feature List 5 columns #5597

    Hi There,

    This theme is based on Bootstrap and Bootstrap follows 12 columns grid system. That’s why it’s not possible to divide the 12 columns with 5.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Domain Search #5591

    Hi Darrius,

    Sorry for the inconvenience.

    Please use the below CSS to fix the issue.

    #promo a.btn {
        color: #005dab !important;
    }

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 3,031 through 3,045 (of 5,045 total)