[ThemeLooks Support Team]

Hi Matthew,

Sorry for the inconvenience.

We are investigating the issue. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are investigating the issue. If needed we will update our theme. Please wait with patience for our further reply.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Now it shows “Error establishing a database connection” http://prntscr.com/kryai1

Moreover, we have fixed the MailChimp Subscribe Issue and update the item on themeforest. Please download and use the updated theme.

***you need to remove and reinstall the ecohosting-core plugin to get the update***

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Juan,

Please provide us your website URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Of course, you have the right to receive support for our theme. That’s why we have asked you to provide your website URL and a screenshot to review the issue to fix as our demo has no issue like you have described. So, it’s not possible to provide you a solution without seeing your issue.

By the way, here is our IP 103.57.40.38

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are unable to review your No. 1 issue for the reason of Hosting Error. Please check out the screenshot as a reference http://prntscr.com/kr8xld

However, there has no issue with our theme. You could check out our theme live demo.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi David,

Sorry for the inconvenience.

1. Please provide us a screenshot and your website URL to review the issue.
2. We are investigating the issue. Please wait with patience for our further reply.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Muhammad,

Please follow the steps below.

1. Install the HTML template on your server main/root path/directory. Example: http://www.mydomain.com

2. Install the WHMCS on your server sub-directory/path like as http://www.mydomain.com/billing to follow their Documentation https://docs.whmcs.com/Documentation_Home

3. Install the WHMCS template in the templates folder of the WHMCS to follow the provided installation instruction.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Md,

We are really sorry to say that there has nothing in our hands.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Julius,

Please download the template again from themeforest and compare the code. The best way is to use a compare tool, like: https://sourceforge.net/projects/kdiff3/files/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

When you go here https://themeforest.net/downloads you will get the option to give the rating here http://prntscr.com/kqfqcs

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We have seen that it works perfectly on your website http://prntscr.com/kqesz6

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please follow the steps below to update the theme.

1. Go to Appearance -> Themes
2. Active another theme & delete the cvit theme
3. Click Add New -> Upload Theme
4. Upload, install & activate the latest version of cvit theme

Or check out the article https://www.wpbeginner.com/wp-themes/how-to-update-a-wordpress-theme-without-losing-customization/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please provide your website URL to review the issue why you are getting this Console error when you are not using a contact page?

Best Regards,
ThemeLooks Support Team

[Author]

Posts