[ThemeLooks Support Team]

We are really sorry to say that we are unable to suggest you anything on this issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

This is all about your customization issue. The menu works perfectly based on the menu logic. The menu active works based on page URL like you are on the home page then the menu will show the home menu active. If you are on the about page then the menu will show the about menu active.

In this issue, you have used the same/home page’s sections as the menu item. That’s why it shows all of the menu items active. This is because all of the menu items from one page (homepage).

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

The issue raised for your wrong customization.
Example: https://www.fonedepot.org/product/470/

There has no relation to the issue with our theme.
Please try searching for Lorem in the search bar in our theme live demo.

You have used a table in the Product Short Description where has a word limits about 40 by default of Woocommerce. That’s why it’s not found the closing tags of the table and shows broken in the Product Short Description in the search page.

In this issue, we would suggest you customize the theme in the proper way or hire someone else expert to customize the theme based on your needs and requirements.

Moreover, please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are unable to understand your issue, because the search bar looks perfect as our design and demo.

Please check out our item live demo as a reference.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

You could use this application https://app.prntscr.com/en/download.html to provide us a screenshot.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Ben,

Could you please provide us some screenshot of your issue?

Also, provide us your website URL to review.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

1. There has no option to edit the page header on a category page. This is because a category is not a page. In this issue, you need to hire someone else to customize the theme based on your needs and requirements.

2. Mainly, our item is a WordPress Theme and we have just provided WHMCS template for FREE of cost with our WordPress Theme by customizing WHMCS default six template’s header, footer, and color based on our WordPress Theme.

In this case, you need to use both WordPress Theme and WHMCS template separately like as our demo. WordPress Theme to show/represent your products/services and WHMCS template for billing like as our demo that shows in the live preview on Envato Market.

Moreover, you need to link up all of your products/services (buy now or other links) to your WHMCS.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Mansoor,

We are really sorry to say that we are unable to understand your issue. Could you please provide us some screenshot of your issue? Also, provide us your website URL to review.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Please extend your support to get assistance, because your FREE support was expired on 2017-10-16.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Shirish,

We have fixed the issue and updated the theme on Envato Market (themeforest). Please download and use the updated theme to get rid of the issue.

You will get notified via email when the theme update will available.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Ezequiel,

Mainly, our item is a WordPress Theme and we have just provided WHMCS template for FREE of cost with our WordPress Theme by customizing WHMCS default six template’s header, footer, and color based on our WordPress Theme.

In this case, you need to use both WordPress Theme and WHMCS template separately like as our demo. WordPress Theme to show/represent your products/services and WHMCS template for billing like as our demo that shows in the live preview on Envato Market.

Moreover, you need to link up all of your products/services (buy now or other links) to your WHMCS.

Note for “Kenneth Nora”: Please post your own topic to get assistance instead of bothering the topic owner by getting a notification for your reply.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

You will get the Kripdom shortcodes or Kripdom visual composer elements list in the provided documentation.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are investigating the issue. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, you have to login on Envato Market (themeforest). After then you will get this contact form http://prntscr.com/gkmr2r in our Envato Market (themeforest) profile https://themeforest.net/user/themelooks#contact

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, you need to contact with WHMCS support. Because we are not the developer of WHMCS. We have just provided WHMCS template for FREE of cost with our Theme by customizing WHMCS default six template’s header, footer, and color based on our HTML Theme.

Moreover, yes, it will work.

Best Regards,
ThemeLooks Support Team

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