[ThemeLooks Support Team]

Hi Kayode,

Please follow the steps below to change the section title.

1. Edit the page. Example: Home
2. Edit the section. Check out the screenshot as a reference http://prntscr.com/jzsjsp
3. Change the title from content. Check out the screenshot as a reference http://prntscr.com/jzskau

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Alfonso,

Please make sure you have the latest version of WordPress and update your hosting server PHP version to minimum 5.6.25 or newer.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Nicky,

We are really sorry to say that in this issue, you need to hire someone else to get help on your issue. Because this issue does not cover our FREE item support.

Please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Jay,

On mobile devices, Google and Apple previously blocked videos from autoplaying, to protect consumers from unwanted cellular data usage and thereby closed the option to have it. In both iOS and Android this also included preloading video content.

Please learn more here https://blog.synq.fm/html5-video-looping-autoplay-on-ios-and-android

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Now we understand the issue. In this issue, you have to control the text color from the text editor. Please check out the screenshot as a reference http://prntscr.com/jyxbcj

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Patrick,

WHMCS updated this system in the latest stable release.

Please check out the Release Notes and Changelog https://docs.whmcs.com/Version_7.5.1_Release_Notes

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Item and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, you need to customize the template with your own or you need to hire someone else to customize the template based on your needs and requirements.

Moreover, please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Baptiste,

Sorry for the inconvenience.

Moreover, thanks to informing us about the issue.

We will fix the issue ASAP and provide an update the theme on Themeforest (Envato Market).

Please wait with patience for the theme update. You will get notified via email when the theme update will available.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Anton,

Based on your reply you are editing the theme code (tag or markup). If you are editing the theme code and writing your own markup then you have to write the CSS based on your code (tag or markup). Because there has nothing that will work automatically with your edited code (tag or markup).

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

1. We have no plan yet to add a messaging system like GetSiteControll.
2. In this issue, you have to use the same size or same dimension or same ratio image to fit there.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi nicky,

Sorry for the inconvenience.

Please follow the steps from this article https://www.wpexplorer.com/migrating-wordpress-website/ to migrate your WordPress website in the proper way.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi heeseung,

You have just installed the WHMCS template, not the WordPress theme.

Please install the WordPress theme to follow the steps from the provided documentation to get feel like as our live demo http://preview.themeforest.net/item/virtusky-responsive-web-hosting-and-whmcs-wordpress-theme/full_screen_preview/20499450?_ga=2.223881435.1328434217.1529640523-453348612.1529391384

Please Note: Mainly, our item is a WordPress Theme and we have just provided WHMCS template for FREE of cost with our theme by customizing WHMCS default six template’s header, footer, and color based on our theme to use separately.

In this case, you need to use both WordPress Theme and WHMCS templates separately. WordPress Theme to show/represent your products/services and WHMCS template for billing like as our demo.

Moreover, you need to link up all of your products/services (buy now link) to your WHMCS.

Furthermore, you could use the WHMCS Bridge Plugin to integrate the WHMCS into the WordPress to follow this video tutorial https://www.youtube.com/watch?v=tmQ3apTdrMA&t=0s&index=3&list=PLbmIKrgYlRbrak6Ymxl2Qkp83gsNhGRYp

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please, add the below css to the custom.css file:

.testimonial-slider > .owl-wrapper-outer {
    padding-bottom: 210px;
}

.testimonial-slider .owl-controls {
    position: absolute;
    left: 0;
    right: 0;
    bottom: 90px;
    margin-top: 0;
    margin-bottom: 0;
}

.recommender-info {
    position: absolute;
    top: 325px;
    left: 0;
    right: 0;
    margin-top: 0;
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please follow the steps below to fix the issue.

1. Please make sure you have the latest version of WordPress and update your server PHP version to minimum 5.6.25 or newer.
2. Clean your full database “OR” reinstall a new WordPress with a new database
3. Then install the theme (follow the steps from the provided documentation)
4. Then install all of the required plugins (follow the steps from the provided documentation)
5. Then active all of the installed plugins (follow the steps from the provided documentation)
6. Then import all of the demo data (wait until all of the demo data are imported completely)

Best Regards,
ThemeLooks Support Team

[Author]

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