[ThemeLooks Support Team]

As we said, it’s all about your image issue. Please check out the video https://d.pr/free/v/rD4lsL It clearly shows your image has a rotation issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please try to understand, if we use any code for rotating images, then all images will rotate not only that image. Also, please think deeply, why only that image rotated in both pages? and why not another image hasn’t rotated on the Family page?

So, please change the image. After then, contact with us again if you find out any issue with a new image.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please change the image. After then, contact with us again if you find out any issue with a new image.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Kailash,

This is all about your image issue. There has no issue in our code.

Please use another image to understand the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Richard,

First of all, we have provided support logo@2x for retina display only. That means, the logo@2x will show in the retina display only, will not show in the mobile device.

In this issue, you have to use the same size logo for both logos & logo@2x. However, you could increase the resolution (not size) of logo@2x to get a clear view on retina display.

Moreover, if you want to use a big logo, then you must have to write and use custom CSS to get fit the logo on header for both desktop and responsive view.

Furthermore, please extend your support extension to get further support in the future. This is because, your 6 months FREE support was expired on 2018-02-11.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Daniel,

In this issue, you need to change the background color from the style.css file to change the color code.

Also, you could use the CSS below at the bottom of style.css file and change the color code with your desire color code.

#banner, .header--navbar.dark {
    background-color: #232c3b !important;
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Dario,

This is all about your server PHP version issue.

Please update your hosting server PHP version to minimum 5.6.25 or newer to fix and avoid the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Mark,

It can be your browser cache issue. Please remove your browser cache and reload the page with Ctrl+F5

Moreover, check out the screenshot http://tinyurl.com/y7xua2nf to add more Project & Budget.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi John,

In this issue, you need to hire someone else to customize the Theme based on your needs.

Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Carlos,

First of all, we have seen that you have bought ColorHost HTML Template not ColorHost WordPress Theme.

We are unable to understand, where you found a shopping area in the Template. Please describe us with details about your issue and provide us some screenshot using this application https://app.prntscr.com/en/download.html

Moreover, mainly, our template is an HTML template and we have just provided WHMCS template for FREE of cost with our HTML template by customizing WHMCS default six template’s header, footer and color based on our HTML template.

In this case, you need to use both HTML and WHMCS templates separately. HTML template to show/represent your products/services and WHMCS template for billing like as our demo.

Moreover, you need to link up all of your products/services (buy now link) to your WHMCS.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Elli,

First of all, please extend your support extension & confirm us to get support. This is because, your 6 months FREE support was expired on 2017-12-21.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Tomasz,

In this issue, please use this URL https://whosting.pl/whmcs/domainchecker.php

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Oppa,

We have double checked everything and there is nothing found like VC is not compatible with the WordPress 4.9.2. Please check out the screenshot as reference http://prntscr.com/i7j1de

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Oppa,

It looks like any of your used plugin conflict with the back-end CSS of Visual Composer.

In this issue, we will suggest you to deactivate 3rd party plugins, because most issues are caused by a plugin conflict.

Best Regards,
ThemeLooks Support Team

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