ThemeLooks Support Team, Author at Themelooks Support

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November 14, 2017 at 9:17 am in reply to: How to add Header & Footer on Domain search page? #2570

ThemeLooks Support Team
Keymaster

The readme.txt file already provided with the main_files. Please check out the downloaded files.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

November 13, 2017 at 5:46 pm in reply to: How to add Header & Footer on Domain search page? #2566

ThemeLooks Support Team
Keymaster

Hi Candy,

Sorry for the inconvenience.

First of all, please read the readme.txt file. After then, please watch the video tutorials https://www.youtube.com/playlist?list=PLbmIKrgYlRbrak6Ymxl2Qkp83gsNhGRYp to customize the theme properly.

Best Regards,
ThemeLooks Support Team

November 13, 2017 at 9:22 am in reply to: No Images Included #2564

ThemeLooks Support Team
Keymaster

Hi Rasanjana,

Sorry for the inconvenience.

Please send a message using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) to get the images.

Best Regards,
ThemeLooks Team

November 12, 2017 at 10:16 am in reply to: Slider stopping after last slide #2562

ThemeLooks Support Team
Keymaster

Hi Bret,

Thanks to inform us about the issue.

We have listed this in our theme update list. We will fix the issue in our next update of the theme.

Please wait with patience for the next update of the Theme. You will get notified via email when the Theme update will available.

Best Regards,
ThemeLooks Support Team

November 11, 2017 at 10:12 am in reply to: Payment Acceptance Logos #2560

ThemeLooks Support Team
Keymaster

Hi Bret,

Please check out the screenshot below to fix the issue.
http://prntscr.com/h8ytfj
http://prntscr.com/h8yu3q

Best Regards,
ThemeLooks Support Team

November 11, 2017 at 10:10 am in reply to: Footer Problems #2559

ThemeLooks Support Team
Keymaster

Hi Pedro,

We have reviewed your website and we have not seen any issue like you have described in your reply. We have seen everything is working perfectly on your website.

Thanks for your understanding.

Best Regards,
ThemeLooks Team

November 11, 2017 at 9:18 am in reply to: Reduce Height off " Slide / page header section" #2558

ThemeLooks Support Team
Keymaster

Hi Bret,

If you need assistance, then please create your own topic with details about your issue. Please don’t reply someone else created topic.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

November 9, 2017 at 6:28 pm in reply to: Update Theme #2552
ThemeLooks Support Team
Keymaster
Why you put that second bracket before the code?

Just remove the second bracket from before the code and use the CSS below instead of previous given one.
```
#banner div.banner--bg-animate {
    background-size: contain;
}
```
Best Regards,
ThemeLooks Support Team
November 9, 2017 at 5:46 pm in reply to: Update Theme #2548

ThemeLooks Support Team
Keymaster

Please check out the screenshot as reference https://prnt.sc/h879p0

Best Regards,
ThemeLooks Support Team

November 9, 2017 at 5:46 pm in reply to: Footer issue #2547

ThemeLooks Support Team
Keymaster

Please check out the screenshot as reference https://prnt.sc/h879p0

Best Regards,
ThemeLooks Support Team

November 9, 2017 at 5:04 pm in reply to: Update Theme #2544
ThemeLooks Support Team
Keymaster
Hi Pedro,

Sorry for the inconvenience.

We have listed the issue in our theme update list. We will fix the issue in our next update of the theme.

At this moment, please use the CSS below to fix the issue.
```
#banner .banner--bg-animate {
    background-size: contain;
}
```
Best Regards,
ThemeLooks Support Team
November 9, 2017 at 4:52 pm in reply to: Footer issue #2543
ThemeLooks Support Team
Keymaster
Hi Pedro,

Sorry for the inconvenience.

There has a CSS issue. We have listed the issue in our theme update list. We will fix the issue in our next update of the theme.

At this moment, please use the CSS below to fix the issue.
```
.footer--widget:last-child {
    margin-bottom: 45px;
}
```
Best Regards,
ThemeLooks Support Team
November 9, 2017 at 4:18 pm in reply to: Update Theme #2540

ThemeLooks Support Team
Keymaster

We have seen the issue. You have used the image as background image based on the banner option. That’s why, the image shows like that.

In this issue, you could use the slider instead of banner and use only one slide to fix the issue.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

November 9, 2017 at 3:58 pm in reply to: Update Theme #2538

ThemeLooks Support Team
Keymaster

Your provided link doesn’t work.

Best Regards,
ThemeLooks Support Team

November 9, 2017 at 3:36 pm in reply to: Update Theme #2536

ThemeLooks Support Team
Keymaster

Please provide us your website URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team
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