ThemeLooks Support Team, Author at Themelooks Support

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March 7, 2017 at 7:51 pm in reply to: H1 Titles #1051

ThemeLooks Support Team
Keymaster

Then please wait with patience for the next update of the theme. We have added your request in our update list of the theme.

Best Regards,
ThemeLooks Support Team

March 7, 2017 at 7:41 pm in reply to: New Pages Do Not Create #1049

ThemeLooks Support Team
Keymaster

Please read carefully the previous comment and check out the screenshot below and follow all of the steps carefully to fix the issue.
http://prntscr.com/eh2lfv

Moreover, you could provide us your WordPress wp-admin access via our Envato Market profile contact form https://themeforest.net/user/themelooks#contact to review the issue to fix.

Best Regards,
ThemeLooks Support Team

March 7, 2017 at 7:23 pm in reply to: H1 Titles #1047

ThemeLooks Support Team
Keymaster

We know that “H1 tags to show in search engines for SEO purpose, h1 tags help search engines determine what sites are about and also help rankings etc.”

Please tell us with details, what you exactly want? Where you want to put h1 tag?

March 7, 2017 at 7:06 pm in reply to: H1 Titles #1045

ThemeLooks Support Team
Keymaster

Could you please tell us with details, what you exactly want?

March 7, 2017 at 6:41 pm in reply to: New Pages Do Not Create #1043

ThemeLooks Support Team
Keymaster

Hi There,

First of all, you need to select Custom Page from Page Attribute > Template and check the check box Fullwidth from Page Layout.

Please check out the screenshot below to fix the issue.
http://prntscr.com/eh2lfv

Best Regards,
ThemeLooks Support Team

March 7, 2017 at 6:31 pm in reply to: H1 Titles #1042

ThemeLooks Support Team
Keymaster

Hi There,

In this issue, you could use page editor to insert h1 titles into each page.

Please check out the screenshot below.
http://prntscr.com/eh2jgz
http://prnt.sc/eh2er1

Best Regards,
ThemeLooks Support Team

March 7, 2017 at 1:59 pm in reply to: problem to set theme #1039

ThemeLooks Support Team
Keymaster

Hi There,

In this issue, please follow our provided documentation that we have provided with the main_files.

Moreover, please learn more about item support limitation here https://themeforest.net/item/forumus-responsive-phpbb-31-style-theme/17057432/support

Best Regards,
ThemeLooks Support Team

March 7, 2017 at 9:52 am in reply to: Mega Menu with Column #1036

ThemeLooks Support Team
Keymaster

Hi There,

We are really sorry to say that, in this issue, you need to hire someone else to customize the template for you based on your requirements.

Moreover, please learn more about item support here https://themeforest.net/item/cloudserver-responsive-html5-technology-web-hosting-and-whmcs-template/19201853/support

Best Regards,
ThemeLooks Support Team

March 6, 2017 at 6:04 pm in reply to: "Order Summary" Continue button not work #1034

ThemeLooks Support Team
Keymaster

Hi There,

First of all, please check the issue to use the WHMCS default template. If you face the same problem, then you need to contact with WHMCS. This is because, we just provided support by customizing WHMCS default header, footer and color based on our template. We don’t touch any system files of WHMCS.

If the default template work, then make sure you don’t add any code in the wrong way by yourself in the main.js file.

Moreover, you could send us your cPanel and WHMCS admin access via our Envato Market profile contact form https://themeforest.net/user/themelooks#contact to review the issue to fix.

Best Regards,
ThemeLooks Support Team

March 4, 2017 at 11:55 am in reply to: EMAIL ACTIVATION not working #1030

ThemeLooks Support Team
Keymaster

Hi There,

1) Please check out the screenshot http://prntscr.com/eftgo9 to fix the issue.

2) Our phpBB style not support the extension. In this issue, you need to hire someone else to get support the extension.

By the way, we already clearly described in our item page that “Note: If a feature or extension support is essential to you and is not listed above, please ask about it before purchasing.” http://prntscr.com/eftidx

Best Regards,
ThemeLooks Support Team

March 4, 2017 at 10:24 am in reply to: hello #1028

ThemeLooks Support Team
Keymaster

Hi There,

Your provided access in not working.

Please recheck the user & password and send us the access again via our our Envato Market profile contact form https://themeforest.net/user/themelooks#contact

Best Regards,
ThemeLooks Support Team

March 4, 2017 at 9:48 am in reply to: Plugin isn't functional #1027

ThemeLooks Support Team
Keymaster

Please provide us your website wp-admin access via our Envato Market profile contact form https://themeforest.net/user/themelooks#contact to review the issue to fix.

Best Regards,
ThemeLooks Support Team

March 3, 2017 at 9:17 am in reply to: Plugin isn't functional #1024

ThemeLooks Support Team
Keymaster

Please uncheck the “Bootstrap Load” from “Pop Forms Settings” > “Scripts Load” to fix the issue.

Please follow the steps below or follow our provide documentation.
1. Go to ‘Dashboard’ > ‘Pop Forms Settings’
2. Click on ‘Scripts Load’
3. Uncheck only the “Bootstrap Load”. This is because, your theme already loaded Bootstrap.
Check out the screenshot as reference http://prntscr.com/efde4d

Best Regards,
ThemeLooks Support Team

March 2, 2017 at 10:25 am in reply to: hello #1020

ThemeLooks Support Team
Keymaster

Please provide us your WordPress wp-admin access via our Envato Market profile contact form https://themeforest.net/user/themelooks#contact to review the issue to fix.

Best Regards,
ThemeLooks Support Team

March 1, 2017 at 8:37 pm in reply to: hello #1018

ThemeLooks Support Team
Keymaster

Hi There,

That is all about your server PHP version issue.

Please update your server PHP version to minimum PHP 5.6 to avoid the issue.

Best Regards,
ThemeLooks Support Team
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Viewing 15 posts - 4,756 through 4,770 (of 5,045 total)

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