ThemeLooks Support Team, Author at Themelooks Support

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February 19, 2017 at 11:09 am in reply to: More issues #934

ThemeLooks Support Team
Keymaster

1. Please check out the screenshot http://prntscr.com/eaklja

2. Please check out the screenshot http://prntscr.com/eako4d

3. Please write us in details with some screenshot about the issue.

4. We are unable to tell that the update will release within next week. It can be take more then next week or more. This is because, we have a big list to update the theme. If you need earlier, then you need to hire someone else to customize the theme for you based on your requirements.

5. In this issue, you need to see the exact location from the world map first to add the map marker or you could use a map like this one http://irlen.com/wp-content/uploads/2015/09/world-map-large.png

6. Please write us with details. By the way, if you are still looking tabs in pricing table, then you need to hire someone else to customize the theme for you based on your requirements.

7. Please check out the screenshot http://prntscr.com/eakr0q

Moreover, please follow the video tutorial to customize the theme https://www.youtube.com/playlist?list=PLbmIKrgYlRboMwt4YWKdt4sHvKu680w3U

Please Note: Based on our them UI and UX, our theme is all about those features that have in our theme. If you need more/extra features, then you need to hire someone else to customize the theme for you based on your requirements.

Moreover, please learn more about the item support limitation, here: https://themeforest.net/item/ecohosting-responsive-hosting-and-whmcs-wordpress-theme/18976262/support

Best Regards,
ThemeLooks Support Team

February 18, 2017 at 12:06 pm in reply to: REQ For Theme Update #930

ThemeLooks Support Team
Keymaster

Hi There,

In this issue, you could use envato-wordpress-toolkit Plugin to get auto update the theme from WordPress dashboard.
https://github.com/envato/envato-wordpress-toolkit

Best Regards,
ThemeLooks Support Team

February 18, 2017 at 10:55 am in reply to: WHMCs bridge #929

ThemeLooks Support Team
Keymaster

Please check the screenshot as reference to fix the WHMCS Bridge issue.
http://prnt.sc/ea79rp

Moreover, please learn more about the item support limitation, here: https://themeforest.net/item/ecohosting-responsive-hosting-and-whmcs-wordpress-theme/18976262/support

Best Regards,
ThemeLooks Support Team

February 18, 2017 at 10:24 am in reply to: More issues #928

ThemeLooks Support Team
Keymaster

2. The area is page Breadcrumb area. So, you will not able to add/use any content there. There will show automatically the page title and Breadcrumb (location).

3. It will take time to provide next update. This is because, we are collecting & listing more issues for the next update.

4. Please wait for the next update.

5. Based on the EcoHosting theme UI & UX we doesn’t use there google map. In this issue, you need to use our style or need to hire someone else to customize the theme based on your requirements.

6. Based on the EcoHosting theme UI & UX there is no tab option on the pricing table. In this issue, you need to hire someone else to customize the theme based on your requirements.

Best Regards,
ThemeLooks Support Team

February 16, 2017 at 8:31 pm in reply to: Translations #924

ThemeLooks Support Team
Keymaster

Hi There,

We have provided a pot file for translate. You could translate the strings such as “Login” and “Signup” using poedit ( https://poedit.net/ ) software.

Moreover, follow the screenshot below to change the ” /yr ” (year) , ” /mo ” (monthly).
http://prntscr.com/e9i2hy
http://prntscr.com/e9i3mz

Best Regards,
ThemeLooks Support Team

February 16, 2017 at 7:53 pm in reply to: tawk.to Text Link or Button to Open the Chat Widget non working #920

ThemeLooks Support Team
Keymaster

No, there is no way to add javascript code in the “Button URL”.

Best Regards,
ThemeLooks Support Team

February 16, 2017 at 5:58 pm in reply to: WHMCs bridge #918

ThemeLooks Support Team
Keymaster

Please provide us your wp-admin access via our Envato Market profile contact form ( https://themeforest.net/user/themelooks#contact ) to review & fix the issue.

Please don’t provide the info here. It can be made a security issue on your website.

Best Regards,
ThemeLooks Support Team

February 16, 2017 at 11:12 am in reply to: More issues #906

ThemeLooks Support Team
Keymaster

Hi There,

1. You will find the image in the FAQ tab of the page. Please check out the screenshot http://prntscr.com/e9c82n

2. In the issue, you need to also select Container as Page Layout http://prntscr.com/e9c8u4

3. Based on our theme UI there is no option to use just 3 out of the 4 lists in price table at this moment. we will add support for this in our next update of the theme. We are taking this in our theme update list.

4. We will add support for 3rd level menu in our next update of the theme. We are taking this in our theme update list.

5. In the issue, you could use your chosen world map image instead of our provided world map image.

Best Regards,
ThemeLooks Support Team

February 16, 2017 at 10:37 am in reply to: WHMCs bridge #905

ThemeLooks Support Team
Keymaster

Hi There,

Please update the WHMCS Bridge plugin to fix the issue.

Best Regards,
ThemeLooks Support Team

February 16, 2017 at 10:20 am in reply to: 2 Level sub menu ? #903

ThemeLooks Support Team
Keymaster

Hi There,

Sorry for the inconvenience.

However, based on our theme UI & UX there is no option for the 3rd level menu at this moment in the theme.

In this issue, if you need the 3rd level menu at this moment, then you need to customize the theme with your own or hire someone else to customize the theme based on your requirements.

Moreover, we will add support for 3rd level menu in our next update of the theme. We are taking this in our theme update list.

Best Regards,
ThemeLooks Support Team

February 14, 2017 at 10:24 am in reply to: Missing forum path menu bar #892

ThemeLooks Support Team
Keymaster

Please add the code  after <div class="container">
Please check out the screenshot as reference: http://prntscr.com/e86drk

Best Regards,
ThemeLooks Support Team

February 14, 2017 at 10:12 am in reply to: WHMCS Client Area – Left Filter not work #891

ThemeLooks Support Team
Keymaster

Hi There,

In this issue, you must update your WHMCS version. This is because, our template’s WHMCS version 7.1

Best Regards,
ThemeLooks Support Team

February 14, 2017 at 10:08 am in reply to: tawk.to Text Link or Button to Open the Chat Widget non working #890

ThemeLooks Support Team
Keymaster

Hi There,

In this issue, just install Tawk.to Live Chat WordPress plugin from here https://wordpress.org/plugins/tawkto-live-chat/

Moreover, follow the instruction from here https://wordpress.org/plugins/tawkto-live-chat/installation/
knowledgebase https://www.tawk.to/knowledgebase/

Best Regards,
ThemeLooks Support Team

February 13, 2017 at 11:06 pm in reply to: Modal Logon Issue #887

ThemeLooks Support Team
Keymaster

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our phpBB Style and our support too. It will give us inspiration and make us more ‘happy’ 🙂

Best Regards,
ThemeLooks Support Team

February 13, 2017 at 7:51 pm in reply to: Missing forum path menu bar #883

ThemeLooks Support Team
Keymaster

Please follow the steps below.

1. Open overall_header.html
2. Find <div class="mchat-section bg--darker">
3. Add another line 
4. Screenshot: http://prntscr.com/e86drk

Best Regards,
ThemeLooks Support Team
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