[ThemeLooks Support Team]

Yes, Softaculous not support WHMCS installation. In this issue, you could hire someone else to help you and install the WHMCS and WHMCS template in a proper way for you.

[ThemeLooks Support Team]

We have seen your provided screenshot, but that’s all about your WHMCS and WHMCS template installation issue.

Please install the WHMCS template in the proper way to follow our installation instruction. If you are unable to install the WHMCS template in a proper way, then you need to hire someone else to install the WHMCS template in a proper way for you.

You could check some of our clients WHMCS setup here, who also customized the WHMCS template with their own.
https://portal.eos.me.uk/clientarea.php
http://www.baitalweb.com/order/clientarea.php

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please follow the steps from the screenshot below.

http://prntscr.com/e5hf9u for button subscribe button text change
http://prntscr.com/e5hg25 for form button text change

For subscribe form button center

.mdl-card__supporting-text > form {
  text-align: center;
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Did you forget to add an minus sign before longitude? ( Screenshot: http://prntscr.com/e5hclz )

By the way, you have provided us the location name, lat and lang on your previous message.

So, please use exact location name, lat and lang.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

We have seen you are using WHMCS 7.0 or older, but our provided WHMCS template’s WHMCS version is 7.1.0

So, in this issue, you need to update your WHMCS version to WHMCS 7.1.0. Otherwise our WHMCS template will not work properly on your WHMCS.

Hope you understand.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Please follow the steps below:

Add an .container div inside #navigation div like this screenshot http://prntscr.com/e5h7c6

Then add below css:

#navigation > .container {
    position: relative;
}
#navigation > .container .contact-bar {
    margin: 0 -15px;
}

Then you’re done. The result would look something like this http://prntscr.com/e5h81k

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Please follow the steps from our provided documentation. You will also get there video tutorial link for the theme customization.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please use screenshot’s markup for the preloader to fix the issue. Screenshot: http://prntscr.com/e567uu

[ThemeLooks Support Team]

Please provide us your website URL to review the issue.

[ThemeLooks Support Team]

First of all, please check out the screenshot http://prntscr.com/e51asg to solve the datacenter MAP location issue.

2nd, please follow our provided documentation FAQ “How can I change “Live Chat Widget”?” to fix the issue. Moreover, learn more here https://www.tawk.to/knowledgebase/getting-started/adding-a-widget-to-your-website/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

First of all, remove your browser cache. If you are using cloudflare, then remove your cloudflare cache. After then, reload your website with Ctrl+F5 and check the change.

2nd, that’s all about WHMCS settings issue. In this issue, you need to contact with WHMCS. This is because, we have just provided WHMCS template by customizing WHMCS header, footer and color based on our HTML template, but the settings is all about yours.

Hope you understand.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will give us inspiration and make us more ‘happy’ 🙂

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Please follow the steps below to change the map location.

1. Open js/main.js in editor
2. Search the comment MAP
3. Search the code var initMap2 = function () {
4. Change the locations name, lat and lang ( check the screenshot as reference http://prntscr.com/e4s8vv )

About chat plugin:
The tawk.to chat plugin does not work in a local PC. In this issue, you need to upload the template to a hosting server.

Moreover, you could provide us your website URL to review the chat plugin issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please download the updated template form Themeforest and update/replace the js/main.js file instead of your current js/main.js file.

You could check the updated demo preview here https://themeforest.net/item/ordomain-responsive-html5-whmcs-hosting-template/16410254

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

(1) We have seen that you have not imported the demo data of the WordPress theme. That’s why, the primary content/info on the same line as the logo (on the top right) doesn’t show. In this issue, you need to add the content with your own from Dashboard > EcoHosting Options > Header Please check the screenshot as reference http://prntscr.com/e4nsux

(2) In this issue you need to check the checkbox Fullwidth as Page Layout, also need to select Custom Page from Template. Please check the screenshot as reference http://prnt.sc/e4ntac

Moreover, please follow the video tutorials here https://www.youtube.com/playlist?list=PLbmIKrgYlRboMwt4YWKdt4sHvKu680w3U

(3) To Remove The Tawk Plugin From WHMCS:
*. Open main.js in the directory /EcoHostingWP/js/
*. Search the comment LIVE CHAT WIDGET
*. Remove the code block (Screenshot: http://prntscr.com/e4nm2e)

Best Regards,
ThemeLooks Support Team

[Author]

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