ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 4,951 through 4,965 (of 5,045 total)
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  • in reply to: Moblie version #550

    Please provide your website URL to review the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Header menu #549

    Please try to understand, every theme is unique then others. Also have unique styles, functionality and development process.

    If you want the function will work, then you need to hire someone else to customize the theme for you.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Header menu #545

    Hi There,

    It’s not possible to make the menu point clickable.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Moblie version #544

    Hi There,

    First of all, the menu icon color will change based on the main color that you will select from “OrDomain Options”.

    2nd, if you want to change the color then you need to write some CSS for that.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Video slider #543

    1. Yes, it’s only possible to use a YouTube video. Moreover, there will not any play/pause button for the visitor has to press play/pause the video.

    2. In this issue, you have to upload your.MOV video to YouTube, then you need to use the video id from YouTube. This is because, background only supports YouTube video ID.

    Best Regards,
    ThemeLooks Support Team

    in reply to: HI #539

    Hi There,

    If you want to add hosting packages in WordPress theme, then follow the video tutorials from here: https://www.youtube.com/playlist?list=PLbmIKrgYlRboMwt4YWKdt4sHvKu680w3U

    Moreover, If you want to add hosting packages in WHMCS, then follow the video tutorials from here: https://www.youtube.com/playlist?list=PLfpgUwyOgC7C4wwPhB7jEqSp_esXB31Jb

    Best Regards,
    ThemeLooks Support Team

    in reply to: New Update #538

    Just login your themeforest account and download the update files from here https://themeforest.net/downloads

    in reply to: Video slider #535

    Hi There,

    Yes, it’s possible to use a video background in slider.

    In this issue, first, you need to upload your video on YouTube, then you could use the YouTube video id as video background in slider.

    This is because, the video background only supports YouTube video.

    Please follow our provided documentation to customize the theme. You could also watch the video tutorials here: https://www.youtube.com/playlist?list=PLbmIKrgYlRboPSeESLrmeB4i22lVtrvmB

    Please note: we had an issue on video background and we already fixed it. In this issue, you need to use our updated theme. Please download the updated theme from Themeforest.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problem with logo header #534

    Hi There,

    You have posted your question in OrDomain › HTML Template forum. That’s why, we have provided instructions for OrDomain HTML Template.

    Please post your question in the right forum.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Video in slider #530

    Hi There,

    It was a very big misunderstanding.

    You are asking questions for OrDomain › HTML Template from the first time.

    Now you told, you bought OrDomain WordPress Theme.

    Please send us a message from our themeforest profile contact form ( https://themeforest.net/user/themelooks#contact ) to check and verify your order first.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problem with logo header #527

    It will up to the changes when you will update the logo.

    Please note: We have used there text logo. If you want to use image logo, then please follow the steps below.

    • Copy and paste your logo in img folder (make sure your logo is transparent and .png format)
    • Open all .html files in your favorite code editor (Example: index.html)
    • Search the comment <!-- Logo Start -->
    • Remove the code <a class="navbar-brand" href="index.html"><span><i class="fa fa-globe"></i> Or</span>Domain</a> from all .html files
    • Add this code <a class="navbar-brand" href="index.html"><img src="img/logo.png"></a> in all .html files

    Best Regards,
    ThemeLooks Support Team

    in reply to: Video in slider #526

    Hi There,

    We have also mean slider.

    Moreover, please read more about our support limitation, here: https://themeforest.net/item/ordomain-responsive-html5-whmcs-hosting-template/16410254/support

    Best Regards,
    ThemeLooks Support Team

    in reply to: Video in slider #523

    Hi There,

    There is no plugin added in our template to use a video background in the header. In this issue, you need to customize the template with your own or hire someone else expert to customize the template for you.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problem with logo header #522

    You could use a large logo. However, maybe then you will need to adjust the logo with some CSS.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problem with logo header #518

    Hi There,

    We have used the text logo in our OrDomain HTML Template. If you want to use image logo, then please follow the size below.

    – max height 22px
    – max width 180px

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 4,951 through 4,965 (of 5,045 total)