Please provide your website URL to review the issue.
Best Regards,
ThemeLooks Support Team
Please try to understand, every theme is unique then others. Also have unique styles, functionality and development process.
If you want the function will work, then you need to hire someone else to customize the theme for you.
Best Regards,
ThemeLooks Support Team
Hi There,
It’s not possible to make the menu point clickable.
Best Regards,
ThemeLooks Support Team
Hi There,
First of all, the menu icon color will change based on the main color that you will select from “OrDomain Options”.
2nd, if you want to change the color then you need to write some CSS for that.
Best Regards,
ThemeLooks Support Team
1. Yes, it’s only possible to use a YouTube video. Moreover, there will not any play/pause button for the visitor has to press play/pause the video.
2. In this issue, you have to upload your.MOV video to YouTube, then you need to use the video id from YouTube. This is because, background only supports YouTube video ID.
Best Regards,
ThemeLooks Support Team
Hi There,
If you want to add hosting packages in WordPress theme, then follow the video tutorials from here: https://www.youtube.com/playlist?list=PLbmIKrgYlRboMwt4YWKdt4sHvKu680w3U
Moreover, If you want to add hosting packages in WHMCS, then follow the video tutorials from here: https://www.youtube.com/playlist?list=PLfpgUwyOgC7C4wwPhB7jEqSp_esXB31Jb
Best Regards,
ThemeLooks Support Team
Just login your themeforest account and download the update files from here https://themeforest.net/downloads
Hi There,
Yes, it’s possible to use a video background in slider.
In this issue, first, you need to upload your video on YouTube, then you could use the YouTube video id as video background in slider.
This is because, the video background only supports YouTube video.
Please follow our provided documentation to customize the theme. You could also watch the video tutorials here: https://www.youtube.com/playlist?list=PLbmIKrgYlRboPSeESLrmeB4i22lVtrvmB
Please note: we had an issue on video background and we already fixed it. In this issue, you need to use our updated theme. Please download the updated theme from Themeforest.
Best Regards,
ThemeLooks Support Team
Hi There,
You have posted your question in OrDomain › HTML Template forum. That’s why, we have provided instructions for OrDomain HTML Template.
Please post your question in the right forum.
Best Regards,
ThemeLooks Support Team
Hi There,
It was a very big misunderstanding.
You are asking questions for OrDomain › HTML Template from the first time.
Now you told, you bought OrDomain WordPress Theme.
Please send us a message from our themeforest profile contact form ( https://themeforest.net/user/themelooks#contact ) to check and verify your order first.
Best Regards,
ThemeLooks Support Team
It will up to the changes when you will update the logo.
Please note: We have used there text logo. If you want to use image logo, then please follow the steps below.
.html files in your favorite code editor (Example: index.html)<!-- Logo Start --><a class="navbar-brand" href="index.html"><span><i class="fa fa-globe"></i> Or</span>Domain</a> from all .html files<a class="navbar-brand" href="index.html"><img src="img/logo.png"></a> in all .html filesBest Regards,
ThemeLooks Support Team
Hi There,
We have also mean slider.
Moreover, please read more about our support limitation, here: https://themeforest.net/item/ordomain-responsive-html5-whmcs-hosting-template/16410254/support
Best Regards,
ThemeLooks Support Team
Hi There,
There is no plugin added in our template to use a video background in the header. In this issue, you need to customize the template with your own or hire someone else expert to customize the template for you.
Best Regards,
ThemeLooks Support Team
You could use a large logo. However, maybe then you will need to adjust the logo with some CSS.
Best Regards,
ThemeLooks Support Team
Hi There,
We have used the text logo in our OrDomain HTML Template. If you want to use image logo, then please follow the size below.
– max height 22px
– max width 180px
Best Regards,
ThemeLooks Support Team