ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 661 through 675 (of 5,045 total)
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  • in reply to: License validation error #11645

    Hello,

    The issue has been resolved. Please try again.

    Best Regards,
    ThemeLooks Support Team

    in reply to: User Guide Dead Link #11644

    Hello,

    The issue has been resolved. Please try again.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Licence activation issue #11643

    Hello,

    The issue has been resolved. Please try again.

    Best Regards,
    ThemeLooks Support Team

    in reply to: I need solution for these questions #11642

    Hello Rabin,

    1. How can I add the floating cart button on pages with no shortcode? Or maybe you can help me with the script that when added to any button will trigger the cart pop-up.
    – We are sorry to say that there is only one option for Hide/Show the floating cart button. However, you can hire our team for customization services based on your specific needs and requirements.

    2. I have set the layout type to grid in the setting, and also in the shortcode itself I have mentioned grid but still, all the menus are displaying in list layouts.

    – Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

    3. How to change customer log in/signup form fields. For example, the default form asks for a username, email, and password but I want users to sign up or log in by using their phone number instead. And also is there any way we can integrate OTP(One Time Password) sign-in/sign-up?
    – It’s all about the WooCommerce registration system. There is nothing we customized. However, you can hire our team for customization services based on your specific needs and requirements.

    4. Branch manager, kitchen manager, and delivery pages are redirecting to the homepage. I tried resetting the permalink as you suggested in one of the forum posts, but it is still not solved.
    – Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Staging licence code #11638

    Hello adrian,

    For your kind information, a purchase code/license is for only using one active WordPress installation in a domain/sub-domain/directory/sub-directory. To activate the theme/plugin on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it is installed now or you could buy another license to use the theme separately in a separate domain/sub-domain/directory/sub-directory.

    There is an option to activate the plugin on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it is installed now.

    Best Regards,
    ThemeLooks Support Team

    in reply to: WHAT WE DO WIDGET #11637

    Hello Damiano,

    We are sorry to say that based on the Bootstrap Grid system it’s not possible.

    Best Regards,
    ThemeLooks Support Team

    in reply to: half portion #11633

    Hello Daniel,

    We are sorry to say that it’s not possible. There is no way to do this.

    In this case, you can mention it in the title and set the price for half.

    Best Regards,
    ThemeLooks Support Team

    in reply to: User Guide Dead Link #11632

    Hello Peter,

    We are working on the issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Licence activation issue #11631

    Hello Matthew,

    We are working on the issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Your given information is invalid or already in use. #11626

    Hello,

    We have reviewed your website. Could you please try again to check the issue?

    Best Regards,
    ThemeLooks Support Team

    in reply to: Your given information is invalid or already in use. #11623

    Hello,

    Please provide your cPanel (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

    Best Regards,
    ThemeLooks Support Team

    in reply to: How can I add branch name, pick-up hour on order email #11622

    Hi,

    We are sorry to say that there are no pre-built options for adding those. If you need a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Do we have support #11621

    Hello Simon,

    Yes, you can ask questions.

    However, please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

    Best Regards,
    ThemeLooks Support Team

    in reply to: Food “Features” (add-ons) #11620

    Hello Gene,

    We have reviewed your website but we didn’t find any issue as you mentioned. Please check out the screenshots as a reference.

    https://prnt.sc/20xurlr
    https://prnt.sc/20xurr9
    https://prnt.sc/20xus3e

    Best Regards,
    ThemeLooks Support Team

    in reply to: Licence activation issue #11619

    Hello Matthew,

    We have unbanned your host. Please try again.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 661 through 675 (of 5,045 total)