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Support Home › Support Home › Corona Updatepro › Empty

Viewing 15 posts - 1 through 15 (of 22 total)
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  • Author
    Posts
  • April 23, 2020 at 6:48 am #7841
    Aymane Amine
    Participant

    hello,

    please why the widget today is empty, i didint see any data, and also on your main website the data is empty

    April 23, 2020 at 10:26 am #7842
    ThemeLooks Support Team
    Keymaster

    Hi Aymane,

    We are investigating to fix the issue.

    Best Regards,
    ThemeLooks Support Team

    April 26, 2020 at 10:02 pm #7854
    Aymane Amine
    Participant

    I have updated to the last version and still having the same problem no data

    April 27, 2020 at 9:52 am #7855
    ThemeLooks Support Team
    Keymaster

    We have fixed the issue and update the plugin. Now there is no issue with our plugin. You could review the live demo of the plugin.

    However, please provide the exact link to review the issue on your site.

    Best Regards,
    ThemeLooks Support Team

    April 27, 2020 at 11:03 am #7856
    Aymane Amine
    Participant

    Hi

    I have updated the plugin but still have no data

    I have trying to put 3 shortcodes on this page to see the problem :

    April 27, 2020 at 11:49 am #7858
    ThemeLooks Support Team
    Keymaster

    Hi Aymane,

    Please let us know which version of corona-updatepro plugin are you using? Please provide a screenshot of the version as a reference. Because we didn’t find any issue with the latest version of our plugin. You could review the live demo of the plugin.

    Best Regards,
    ThemeLooks Support Team

    April 27, 2020 at 11:52 am #7859
    Aymane Amine
    Participant

    The version is 1.6.0

    April 27, 2020 at 12:00 pm #7860
    ThemeLooks Support Team
    Keymaster

    Please provide a screenshot of the version as a reference.

    April 27, 2020 at 12:05 pm #7861
    Aymane Amine
    Participant

    This the screenshot

    https://ibb.co/gjWFKD0

    April 27, 2020 at 12:31 pm #7863
    ThemeLooks Support Team
    Keymaster

    Are you using any cache plugin or a caching system like Cloudflare?

    April 27, 2020 at 9:35 pm #7867
    Aymane Amine
    Participant

    Yes i use cloudflare

    April 28, 2020 at 10:01 am #7870
    ThemeLooks Support Team
    Keymaster

    Please Purge the Cloudflare Cache and check the issue and let us know.

    Best Regards,
    ThemeLooks Support Team

    April 28, 2020 at 10:17 am #7871
    Aymane Amine
    Participant

    i have purged everything from cloudflare and the problem is the same, what i have to do

    April 28, 2020 at 10:29 am #7872
    ThemeLooks Support Team
    Keymaster

    Could we get your wp-admin access to review the issue?

    If yes, please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    April 28, 2020 at 10:57 am #7873
    Aymane Amine
    Participant

    ok i will do this now, please can you edit this reply https://www.themelooks.com/support/forums/topic/empty/#post-7856

    and hide or delete the link, thank you

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