I can’t activate my license.

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Support Home › Support Home › Bluishost › I can’t activate my license.

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  • January 11, 2023 at 8:02 pm #13047
    Juan
    Participant

    I want to add something that I have already said: it is not a problem of the new server. I have tried on different servers and I couldn’t on any of them, that’s why I opened my first ticket. That’s why I said that perhaps the license is linked to an IP (the one of the first server) and that’s because I can’t activate it on another.

    January 12, 2023 at 1:09 am #13048
    Juan
    Participant

    So that there are no doubts about possible modifications of the theme, feel free to remove it and reinstall it from a clean version. I’ve already tried it.

    January 12, 2023 at 1:33 am #13049
    Juan
    Participant

    Now, let me know what server requirements the license has in order to be activated and I will try to comply with it.

    January 12, 2023 at 12:35 pm #13051
    ThemeLooks Support Team
    Keymaster

    Hello,

    There are no server requirements for the license in order to be activated.

    As we mentioned before still we didn’t get any queries regarding this issue except from you. Also, there has been no issue on our end.

    You can ask for a refund on Envato Market if it’s not working for you.

    Best Regards,
    ThemeLooks Support Team

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