Please provide your cPanel access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as the reference to review the issue to fix.
Please Note: Follow the steps carefully and don’t provide your cPanel access here because this is a public forum.
Best Regards,
ThemeLooks Support Team