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Moreover, it’s not our theme issue. If it’s our theme issue, then you definitely get a similar topic here and the module/shortcode can not be worked.
However, follow the steps below to add the module/shortcode and check that the module/shortcode is working perfectly.
1. http://prntscr.com/q26h08
2. http://prntscr.com/q26hsn
3. Add the content based on your needs
Best Regards,
ThemeLooks Support Team
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