Nawid Haidari

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • in reply to: WHMCS Documentation #12176
    Nawid Haidari
    Participant

    Hello Support.
    We are trying to post content on our blog page, but for some reason, the post is not going to be shown on our blog page.

    we have created a page called blog and set the reading page to the blog page, but it’s not showing any ost, and when we try to access the post directly, it’s showing as a page in the address bar, not as sitename.com/blog.

    is there any specific documentation on how to post on blog?

    in reply to: client page shows blank page after purchasing a product. #8284
    Nawid Haidari
    Participant

    Hello Support Team,
    i purchased this HostWHMCS theme and paid for it. i need help to fix some issues:

    1. in my whmcs when i selected the HostWHMCS and when a client want to register / purchase a hosting, when clicking on Complete Order button it stuck on that page or opens a blank page please advise on this issue.

    here is the link for client area: https://www.clients.xfinityweb.com/
    i contacted WHMCS Support, they said you have to contact the people who developed the them / customization.

    Thanks
    waiting for a valid response.

    in reply to: need help with some issues please. #6931
    Nawid Haidari
    Participant

    i did not ask you to remove / disable my plugins and i was looking he support section everyone had the same issue with the theme in mailchimp setup.

    why did you remove and disabled my plugin???? i already have everything ready and set uped and why did you uninstalled / disabled my plugins.

    i asked to check just the mailchimp issue that your theme has not my other part of my website.
    i dont have time and dont want to do any new wordpress installaion because of the problem in your theme.

    i need to know why did you do this and i will report this to Themeforest and Envato about this.

    in reply to: need help with some issues please. #6919
    Nawid Haidari
    Participant

    hello and thank you for the quick response. i sent all the requested credentials through themeforst. please get back to me through nawid.haidari@gmail.com

    Thanks
    Nawid

    in reply to: need help with some issues please. #6913
    Nawid Haidari
    Participant

    Hello,
    i really need help to set up my mailchimp account on wordpress and whmcs admin panel.

    i have tried my different APIs and List ID but did not work. can you please check this and
    offer a solution. i changed the API and List ID in HostWHMCS Options.

    i want to change the newsletter on WHMCS theme as well advise on this too.

    i am sharing my API and ID here so you can try it in your end and get back to me.
    API: a43789cb8ee11a0f36bb2e051bc29adf-us5
    Audience ID: af238ba645

    Thanks
    Nawid

    in reply to: need help with some issues please. #6886
    Nawid Haidari
    Participant

    hello, i am using a valid API and List ID but it does not work.
    is there any other way that i can use it or use another plugin instead of Mailchimp.

    Thanks
    Nawid

    in reply to: need help with some issues please. #6870
    Nawid Haidari
    Participant

    hello.
    i received an email form Envato Market that my theme’s update is ready.
    please let me know how can i update my theme so i don’t loose the customization that i have in my theme. i am using the child them as my primary theme.

    i added my Mailchimp API and List ID in HostWHMCS Options – Child but still dont work
    here is the error i receive when i want to subscribe. you can check it at xfinityweb.com

    i dont get an email you respond to there tickets

    Thanks
    Nawid

    in reply to: need help with some issues please. #6830
    Nawid Haidari
    Participant

    is not the new developers job. if the theme has mobile version and it should have the options to add or remove menus. usually the theme comes with 2 versions and has the capabilities to add and remove menu items.

    let me know how can i add the client login in mobile version.

    thanks
    Nawid

    in reply to: need help with some issues please. #6825
    Nawid Haidari
    Participant

    Hello, Thank you for the responses.

    1. in desktop version of my website i have CLIENT LOGIN menu and when i open on mobile devices there is no client login. i want to set a different menu in mobile version / for customers when they open my website in mobile devices.

    Thanks

    in reply to: need help with some issues please. #6807
    Nawid Haidari
    Participant

    thank you.

    2. how can i remove / disable the pre loading on the homepage in WHMCS and how to change the Orange color to Red.

    Thanks
    Nawid

    in reply to: need help with some issues please. #6802
    Nawid Haidari
    Participant

    Hello Support Team,
    1. i would like to set up the Subscribe To Our Newsletter sections on my website (WordPress and WHMCS Section) but there was no instructions on how to set it up. please help me to set up this.

    2. how can i remove / disable the pre loading section in WHMCS and how to change the Orange collor to Red.

    Thanks
    Nawid

    in reply to: need help with some issues please. #6789
    Nawid Haidari
    Participant

    Hello,
    i have an issue with this image and not sure in which page it is used and i was checking with my hosting provider, they said i have to remove it.

    http://themelooks.us/demo/hostwhmcs/wordpress/wp-content/uploads/2016/12/banner-item.png

    the issue is with SSL and this link is with http://
    Please help me to remove it and fix and not secure issue on my homepage http://www.xfinityweb.com

    in reply to: need help with some issues please. #6734
    Nawid Haidari
    Participant

    Hello,
    my contact page is not working i used both reCatpcha V2 and V3 APIs but did not work i have these settings in contact form 7.
    Mail: https://prnt.sc/pl8rop
    Form: https://prnt.sc/pl8s2t
    contact page error: https://prnt.sc/pl8s91
    form settings: https://prnt.sc/pl8seq

    Thanks

    in reply to: need help with some issues please. #6733
    Nawid Haidari
    Participant

    Thank you so much for the response.
    here are some issues that still need help with.

    1. i want the logo in to be in the middle see this https://prnt.sc/pkt5vt just in xfintyweb.com not in WHMCS if fixed that already. i uploaded the logo from theme customization -> Header still in top

    2. what are these login url link and i followed the guidelines but there were no template see this image https://prnt.sc/pkt6tv

    3. is there any way that i can remove the home text and add fontawesome icons instead in the main menu.

    4. what plugin is compatible to use the fontawesome icons in menus.

    5. is there a way to move the arrow to the top a little bit higher because my online chat covers that https://prnt.sc/pkt8zm

    6. what is the exact size of the header image i want to use an image. xfinityweb.com/about/

    thanks
    Nawid Haidari

Viewing 14 posts - 1 through 14 (of 14 total)