[ThemeLooks Support Team]

Hi S,

It’s a default color of the theme.

Please use the CSS below to change the color.

.woocommerce-tabs .nav li.active {
    background-color: #FFE8DC;
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Elisa,

Please regenerate the image thumbnails using this plugin https://wordpress.org/plugins/regenerate-thumbnails/ then use lazyload. We hope your issue will be fixed.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Elisa,

Please let us know the woolea theme version and woolea-core plugin version that you are using.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Zedality,

Please provide the live URL and a screenshot to review the issue.

Best regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi S,

It’s controlled from the theme color Karton Options -> General https://prnt.sc/rsq8ut

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Ersin,

2. The theme feature works like that as it is working now for More Products. If you need something else then you need to customize the theme code by writing your own code to add new features based on your needs and requirements.

3. The theme feature works like that as it is working now for Related Products. If you need something else then you need to customize the theme code by writing your own code to add new features based on your needs and requirements.

New: we have listed this in our theme update list to check and fix the issue in our next update of the theme. You will get notified via email when the theme update will available to download.

New: Please check this out https://docs.woocommerce.com/document/variable-product/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, you need to change the background color of the column https://prnt.sc/rrdijm

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi S,

Please check out this screenshot https://prnt.sc/rr9lyk as a reference.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Ersin,

2. More Products shows based on category.

3. Related Products shows based on category.

New: Please use this plugin https://wordpress.org/plugins/loco-translate/ to translate.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Elisa,

We have fixed the issue and update the theme on ThemeForest. Please download and use the update theme and plugin.

***(need to remove and reinstall the “woolea” Theme and “woolea-core” Plugin to get the updates)***

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Ersin,

Please check out the following answers.

1. It’s not a social media account link that you will find Woolea Options -> Social https://prnt.sc/rqlgkl . It’s the share feature of the theme and it’s a fixed feature that is not changeable.

2. You will get the option here https://prnt.sc/rqlh4o

3. You will get the option here https://prnt.sc/rqlh4o

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Carlos,

We are sorry to say that it’s all about Envato Market policy and there is nothing in our hands. In this issue, please contact Envato Market Help.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi john,

Maybe there was something wrong with your installation. Please follow the steps below to fix the issue.

1. Please make sure you have the latest version of WordPress and update your hosting server PHP version to minimum 7.1 or newer. ***recommended***
2. Clean your full database “OR” reinstall a new WordPress with a new database or use wp reset plugin
3. Then install the theme (follow the steps from the provided documentation)
4. Then install all of the required plugins (follow the steps from the provided documentation)
5. Then active all of the installed plugins (follow the steps from the provided documentation)
6. Then import all of the demo data (wait until all of the demo data are imported completely)

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Kueh,

We are sorry to say that it’s not possible.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Kueh,

It’s all about WHMCS Bridge or WHMCS system issue which conflicts with FontWesome and there is nothing in our hands. However, we have listed this in our theme update list to try to find out a solution of the issue.

Best Regards,
ThemeLooks Support Team

[Author]

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