ThemeLooks Support Team, Author at Themelooks Support

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January 30, 2020 at 9:34 am in reply to: Some problems I need solutions #7250

ThemeLooks Support Team
Keymaster

Hi Çağlar,

There was a CSS overriding issue on the slider version. We have fixed the issue and updated the theme on ThemeForest. You will get notified via email when the theme update will available for download.

Best Regards,
ThemeLooks Support Team

January 29, 2020 at 10:11 am in reply to: VPS Plan Price #7247

ThemeLooks Support Team
Keymaster

Hi vanderlei,

We have fixed the issue and updated the theme on ThemeForest. You will get notified via email when the theme update will available to download.

Best Regards,
ThemeLooks Support Team

January 29, 2020 at 9:31 am in reply to: Some problems I need solutions #7246

ThemeLooks Support Team
Keymaster

In this issue, you need to use these options shows in the screenshot https://prnt.sc/qubh0o

Best Regards,
ThemeLooks Support Team

January 28, 2020 at 5:18 pm in reply to: Some problems I need solutions #7235

ThemeLooks Support Team
Keymaster

If an included feature is not working then it’s must an issue but the feature working perfect. In this issue, you must need to check the checkbox to show overlay that shows in this screenshot https://prnt.sc/qtyi38

Best Regards,
ThemeLooks Support Team

January 28, 2020 at 4:45 pm in reply to: Some problems I need solutions #7233

ThemeLooks Support Team
Keymaster

Hi Çağlar,

Those are not an issue of the theme that needs to be fixed. Those are like you need some extra features based on your needs and requirements that are not an included feature of the theme.

That’s why we have listed those in our theme update list as a feature request and will try to add those features in our future update of the theme.

Best Regards,
ThemeLooks Support Team

January 28, 2020 at 10:50 am in reply to: upgraded to v3.4 but still shows 3.2 #7231

ThemeLooks Support Team
Keymaster

Hi Steve,

You didn’t miss anything. There just updated the WHMCS template to make compatible with the latest “WHMCS Version 7.9.1” in the latest version. There was nothing changed in the theme. That’s why the theme version is 3.2. Please check out the changelog from the documentation/changelog folder.

Moreover, please extends your support period for the BizWalls theme, because your FREE support period was expired on 2018-05-11.

Best Regards,
ThemeLooks Support Team

January 28, 2020 at 10:40 am in reply to: Remove all animations #7230

ThemeLooks Support Team
Keymaster

Hi Netorica,

In this issue, you need to comment on the marked code from the assets\js\main.js file that shows in the screenshot https://prnt.sc/qtt6wf After then comment on the marked code from the assets\css\style.css file that shows in the screenshot https://prnt.sc/qtt81c

Best Regards,
ThemeLooks Support Team

January 27, 2020 at 9:34 am in reply to: Remove all animations #7227

ThemeLooks Support Team
Keymaster

Hi Netorica,

We are sorry to say if you are a non-dev person then you need to hire someone else to customize the theme code to remove all animations based on your needs and requirements.

Best Regards,
ThemeLooks Support Team

January 26, 2020 at 5:07 pm in reply to: Search bar placeholder #7225

ThemeLooks Support Team
Keymaster

Hi Rasmus,

Please use this plugin https://wordpress.org/plugins/loco-translate/ to change the placeholder text.

You could review the Loco Translate plugin Beginner’s guide to getting started from here https://localise.biz/wordpress/plugin/beginners

Best Regards,
ThemeLooks Support Team

January 26, 2020 at 3:04 pm in reply to: Search bar placeholder #7223

ThemeLooks Support Team
Keymaster

Hi Rasmus,

Could you please let us clear, do you want to change the placeholder text or translate the placeholder text?

Best Regards,
ThemeLooks Support Team

January 26, 2020 at 9:19 am in reply to: Is there an option for global header? #7220

ThemeLooks Support Team
Keymaster

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too.

Best Regards,
ThemeLooks Support Team

January 26, 2020 at 9:18 am in reply to: Demo Import it’s not working properly #7219

ThemeLooks Support Team
Keymaster

Hi Ivan,

Please check out the referred topic below to set the custom header globally.

Is there an option for global header?

Best Regards,
ThemeLooks Support Team

January 25, 2020 at 11:48 am in reply to: Is there an option for global header? #7213

ThemeLooks Support Team
Keymaster

Hi NN,

Yes, there is an option for a global header. Please watch this video tutorial https://www.youtube.com/watch?v=N7DLKcKh-vU&list=PLbmIKrgYlRboFBnRH5MQFmZ09Qil9ZYNe&index=16&t=0s to set the custom header globally.

Best Regards,
ThemeLooks Support Team

January 25, 2020 at 11:31 am in reply to: Some problems I need solutions #7212

ThemeLooks Support Team
Keymaster

Hi Çağlar,

We are sorry to say that on those issues you need to hire someone else to customize the theme based on your needs and requirements.

Moreover, we have listed those in our theme update list as a feature request. We will try to add those features in our future update of the theme.

Best Regards,
ThemeLooks Support Team

January 25, 2020 at 11:19 am in reply to: Forgot Password Error #7211

ThemeLooks Support Team
Keymaster

Hi Krystal,

From the WHMCS version 7.8, WHMCS deleted all of the codes form the pwreset.tpl file. You could check the file to click here https://github.com/WHMCS/templates-six

It’s not our template issue because we have just provided a WHMCS template for FREE of cost with our HTML template by customizing WHMCS default six template’s header, footer, and color based on our HTML template, nothing else.

Best Regards,
ThemeLooks Support Team
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Viewing 15 posts - 2,446 through 2,460 (of 5,045 total)

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