[ThemeLooks Support Team]

Please provide your website URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi John,

We are really sorry for the misunderstanding.

However, it’s not an issue, it’s a feature of the theme.

In the mobile/responsive menu on the responsive devices, the dropdown menu works/open when you will tap on the parent menu. If the parent menu has a link then the dropdown menu will not work/open. Because it will redirect you to the linked page. That’s why we did this as a feature.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Marvin,

We are really sorry to say that it’s not possible without editing/customizing theme code. In this issue, you need to hire someone to edit/customize the theme code.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi John,

Please use the updated theme to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi John,

Please use the Avatar Icon/Person Placeholder if you don’t have a real photo of your client to fix the issue.

However, we have listed this in our theme update list to improve the option.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi justin,

Please provide a screenshot of your edited sendmail.php file and your website URL to review the issue to provide a possible solution.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Charlie,

You will get the option at the bottom of every page http://prntscr.com/n1qhcy

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Léa,

You will get the option in the bottom of the page http://prntscr.com/n1qg4z

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Saviour,

We have listed this in our theme update list to fix the issue in the next update of the theme.

Please wait with patience for the next update of the theme. You will get notified via email when the theme update will available to download.

However, you could use the CSS below for temporary solution.

.page-title h1 {
    color: #fff;
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Theodosis,

You will get the code in the cvit\inc\cvit-functions.php file, line number: 480.

Moreover, thanks for your suggestion.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Charlie,

Please provide a screenshot to review the issue to provide you a possible solution.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Charlie,

Please watch these video tutorials https://www.youtube.com/playlist?list=PLbmIKrgYlRbofaaLEvJJMEQE0aqJjdVFQ to customize this theme properly in the proper way.

Moreover, watch these video tutorials https://wpbakery.com/video-tutorials/ to edit/customize through WPBakery Page Builder.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please provide your website URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

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